At a Glance
- Tasks: Design and develop innovative services for a fast-growing AI-powered platform.
- Company: Join StackCX, a dynamic company transforming customer experiences with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, remote work, and opportunities for professional growth.
- Other info: Collaborative environment with a small team and direct influence on projects.
- Why this job: Make a real impact by owning features that reach customers worldwide.
- Qualifications: Strong engineering skills and a willingness to learn new technologies.
The predicted salary is between 63000 - 77000 £ per year.
Stack CX is a fast-growing AI-powered customer experience platform, helping businesses transform how they manage customer interactions, improve performance, and drive better outcomes.
Working with leading automotive and service-based organisations, we provide real-time insights, call analysis, and workflow automation that puts customer experience at the heart of everything.
As we continue to scale, we're looking for a Lead Software Engineer to join our team and design the services that take us through the next phase of growth.
The role
What you'll be doing
This role suits someone who likes variety.
The work spans infrastructure, integrations, AI pipelines, the product, our CI, customer calls, and internal projects.
You'd move between them as the work demands.
You'll like it here if
- You'd rather work across the product than own one narrow slice of it
- You're happy picking up something you've not done before
- You're drawn to the variety rather than wary of it
We're not expecting all of this on day one, or that you've done it all before.
- What you'll be using
- Backend: Python and Django, on a service-based architecture with a strong focus on multi-tenant data isolation.
- Cloud and infrastructure: AWS, managed with Pulumi. ECS/Fargate, Docker, ALB, SQS, S3, Lambda, API Gateway, Elasti Cache, WAF, Cloud Watch, and more.
What we're looking for
You don't need our exact stack.
We care more that you're a strong engineer who picks things up fast.
If you've built and run production systems in another language or framework, we'd like to see your CV.
It helps if you've worked with some of
- Python, or another backend language you know well.
- Claude Code, Cursor or Codex.
- A relational database like Postgres.
- AWS, or another cloud (ECS/Fargate, Lambda, SQS, S3, or the equivalents).
- Docker.
- Infrastructure as code (Pulumi, Terraform, or similar).
- LLM and AI integrations, or event-driven pipelines. A plus, not a must.
It's also a plus if you're someone comfortable working with customers directly.
- Why Stack CX
- You'd own real features end to end, not tickets off a backlog.
- Small team, direct impact. What you ship reaches dealers around the world.
- Room to grow as we do.
- Pay, Benefits & Work Environment
- 25 days holidays
- Remote with occasional travel for team meetings; typically York, Cambridge or Edinburgh
- #J-18808-Ljbffr
Lead Software Engineer in Cambridge employer: StackCX
At StackCX, we pride ourselves on being an excellent employer by fostering a dynamic work culture that values innovation and collaboration. As a Lead Software Engineer, you'll enjoy the flexibility of remote work while having the opportunity to travel occasionally for team meetings in vibrant locations like York, Cambridge, or Edinburgh. With a strong emphasis on employee growth and the chance to make a tangible impact on customer experiences globally, we offer a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Software Engineer in Cambridge
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at StackCX or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to StackCX.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like StackCX.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like StackCX that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead Software Engineer in Cambridge
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at StackCX.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at StackCX and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at StackCX
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If StackCX uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
