At a Glance
- Tasks: Design and develop innovative services for a fast-growing AI-powered platform.
- Company: Join StackCX, a dynamic company transforming customer experiences with cutting-edge technology.
- Benefits: Enjoy 25 days holiday, remote work, and opportunities for professional growth.
- Other info: Collaborative environment with a small team and direct influence on projects.
- Why this job: Make a real impact by owning features that reach customers worldwide.
- Qualifications: Strong engineering skills and a willingness to learn new technologies.
The predicted salary is between 63000 - 77000 £ per year.
Stack CX is a fast-growing AI-powered customer experience platform, helping businesses transform how they manage customer interactions, improve performance, and drive better outcomes.
Working with leading automotive and service-based organisations, we provide real-time insights, call analysis, and workflow automation that puts customer experience at the heart of everything.
As we continue to scale, we're looking for a Lead Software Engineer to join our team and design the services that take us through the next phase of growth.
The role
What you'll be doing
This role suits someone who likes variety.
The work spans infrastructure, integrations, AI pipelines, the product, our CI, customer calls, and internal projects.
You'd move between them as the work demands.
You'll like it here if
- You'd rather work across the product than own one narrow slice of it
- You're happy picking up something you've not done before
- You're drawn to the variety rather than wary of it
We're not expecting all of this on day one, or that you've done it all before.
- What you'll be using
- Backend: Python and Django, on a service-based architecture with a strong focus on multi-tenant data isolation.
- Cloud and infrastructure: AWS, managed with Pulumi. ECS/Fargate, Docker, ALB, SQS, S3, Lambda, API Gateway, Elasti Cache, WAF, Cloud Watch, and more.
What we're looking for
You don't need our exact stack.
We care more that you're a strong engineer who picks things up fast.
If you've built and run production systems in another language or framework, we'd like to see your CV.
It helps if you've worked with some of
- Python, or another backend language you know well.
- Claude Code, Cursor or Codex.
- A relational database like Postgres.
- AWS, or another cloud (ECS/Fargate, Lambda, SQS, S3, or the equivalents).
- Docker.
- Infrastructure as code (Pulumi, Terraform, or similar).
- LLM and AI integrations, or event-driven pipelines. A plus, not a must.
It's also a plus if you're someone comfortable working with customers directly.
- Why Stack CX
- You'd own real features end to end, not tickets off a backlog.
- Small team, direct impact. What you ship reaches dealers around the world.
- Room to grow as we do.
- Pay, Benefits & Work Environment
- 25 days holidays
- Remote with occasional travel for team meetings; typically York, Cambridge or Edinburgh
- #J-18808-Ljbffr
Lead Software Engineer in Cambridge employer: StackCX
At StackCX, we pride ourselves on being an excellent employer by fostering a dynamic work culture that values innovation and collaboration. As a Lead Software Engineer, you'll enjoy the flexibility of remote work while having the opportunity to travel occasionally for team meetings in vibrant locations like York, Cambridge, or Edinburgh. With a strong emphasis on employee growth and the chance to make a tangible impact on customer experiences globally, we offer a rewarding environment where your contributions truly matter.
