At a Glance
- Tasks: Lead a dynamic team to create unforgettable pancake experiences for our guests.
- Company: Join Stack & Still, the UK's largest urban pancake business with a vibrant culture.
- Benefits: Enjoy competitive pay, free pancakes on shift, and discounts for friends and family.
- Other info: Maximum 40 hours per week for a balanced work-life.
- Why this job: Be part of a fun team and grow your career in a fast-paced environment.
- Qualifications: Natural leader with at least one year of supervisory experience and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Join the Pancake Revolution at Stack & Still! Are you a dynamic, energetic leader who thrives in a fast-paced environment? Do you have a passion for delivering outstanding customer experiences and leading a team to success? If so, we want YOU to join Stack & Still, the UK's largest urban pancake business! With seven buzzing locations across Scotland, we're on a mission to serve up unforgettable pancake moments with a twist. Ready to take on the challenge? Keep reading!
What’s the Role About?
As a venue manager, you’ll be at the heart of the action, ensuring that every guest receives the ultimate Stack & Still experience. You’ll work alongside a supportive divisional general manager to lead the team, oversee daily operations, and maintain the high standards our guests expect. From managing the team and stock control to cash and key handling, no two days will be the same! Our concept is simple, but our quality is second to none. Whether it's sweet, savoury, or gourmet pancakes, your role will be crucial in delivering on our promise of exceptional food and service.
What You'll Be Doing:
- Leading by Example: Inspire, motivate, and develop your team to deliver exceptional service with a smile. You'll be the role model for hospitality excellence.
- Creating Unforgettable Experiences: Manage guest interactions, ensuring that every diner feels welcomed and valued.
- Operational Excellence: Oversee cash handling, key management (opening/closing), and stock control, and ensure smooth daily operations.
- Growth and Development: With plans to expand, you’ll have the opportunity to grow alongside Stack & Still as we continue to revolutionise pancake dining!
What We’re Looking For:
- A natural leader who can juggle multiple tasks with ease.
- A passion for hospitality and a drive to create memorable guest experiences.
- Strong organisational skills and the ability to stay calm under pressure.
- At least one year of supervisor experience, with aspirations to grow into a leadership role.
Why Stack & Still?
- Competitive Pay & Perks: Get paid for every hour you work, plus discounts through Wage Stream.
- Free Pancakes on Shift: Every team member is fed for free while they’re on duty.
- Friends & Family Discount: Enjoy 50% off for nominated friends and family on food.
- Development Opportunities: We offer continuous training to help you grow in your career.
- Work-Life Balance: Maximum 40 hours per week, so you have time for the things you love.
- Tronc Scheme: Get a share of the service charge for your hard work.
With our fun, energetic team, Stack & Still isn’t just a place to work; it’s a place to grow, thrive, and be part of something special. If you’re looking for an opportunity to shine, have fun, and be a key player in a company that’s changing the game, we want to hear from you!
Assistant Manager in Glasgow employer: Stack & Still Ltd
Stack & Still is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality. With competitive pay, free pancakes on shift, and a strong focus on employee development, team members are encouraged to grow alongside the company as it expands across Scotland. Join us in creating unforgettable pancake experiences while enjoying a healthy work-life balance and being part of a dynamic team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stack & Still Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stack & Still Ltd
Don't be shy about reaching out to Stack & Still Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stack & Still Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stack & Still Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
