Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, support managers, train teams, and ensure top-notch customer service.
- Company: Join the UK's largest urban pancake business, known for its unique dining experience.
- Benefits: Earn up to £17.50 OTE, enjoy free meals on shift, and discounts for friends and family.
- Why this job: Be part of a fun, energetic team with growth opportunities in a dynamic environment.
- Qualifications: Experience as an exceptional server and some supervisory skills are essential.
- Other info: This role offers a chance to grow into future management positions.
The predicted salary is between 28000 - 42000 £ per year.
Stack & Still are seeking exceptional shift leaders to join our team. If you are energetic, fun and focused on delivering great customer experiences, we want to hear from you! Candidates must have a track record as an exceptional server; supervisor/shift manager experience is essential.
Our food concept is simple, but our quality and delivery are not! We offer a pancake dining experience like no other. This is the UK\’s largest urban pancake business with over 200 covers, and we offer a huge customisation and a dynamic mix of savoury, sweet, gourmet, and quirky pancake dishes. We do one thing, and we do it well!
As part of the unit\’s management team, you will be expected to support the Assistant General Manager and General Manager to deliver a great customer experience every day. Our shift leaders will assist the managers with restaurant opening and closing shifts, training teams and supervising floor shifts, as well as taking sections and serving when necessary.
Shifts can be super busy, so stamina and a hands-on approach are needed while maintaining the highest customer service standards and attention to detail. We are looking for a smart individual with great organisational skills who will want to grow the company as we most certainly expand. This may be your first supervisory position, but we will look for a great track record as an exceptional server, with all the skills to become a manager of the future, as Stack & Still always have progression opportunities available.
What we offer:
- Full share of gratuities paid monthly via our Tronc System! OTE up to an extra £4.50/hr
- Every Pioneer Fed For Free on Shift
- 50% off for nominated friends and family on food
- Dynamic Pay and Discounts offered in Partnership with Wage Stream
This is the chance to be a part of a unique new venture. Apply now, telling us why you are the perfect candidate!
#J-18808-Ljbffr
Shift Leader- OTE of £17.50 employer: Stack & Still Ltd
Contact Detail:
Stack & Still Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader- OTE of £17.50
✨Tip Number 1
Show your passion for customer service! When you get the chance to speak with us, share specific examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate your commitment to delivering great experiences.
✨Tip Number 2
Highlight your leadership skills during any interactions. Even if this is your first supervisory role, discuss instances where you've taken charge or helped train new staff. We value those who can inspire and lead a team.
✨Tip Number 3
Familiarise yourself with our unique pancake offerings and be ready to discuss them. Showing that you understand our menu and can engage with our food concept will set you apart as a candidate who truly cares about what we do.
✨Tip Number 4
Demonstrate your ability to handle busy environments. Share stories from past experiences where you've thrived under pressure, as this role requires stamina and a hands-on approach to maintain high service standards.
We think you need these skills to ace Shift Leader- OTE of £17.50
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a server and any supervisory roles you've held. Emphasise your customer service skills and any relevant achievements that demonstrate your ability to lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your energy, fun personality, and focus on delivering great customer experiences, which are key traits Stack & Still is looking for.
Showcase Your Stamina and Hands-On Approach: In your application, provide examples of how you've managed busy shifts in the past. Highlight your ability to maintain high customer service standards under pressure, as this is crucial for the shift leader role.
Demonstrate Growth Potential: Mention your aspirations for growth within the company. Discuss how you see yourself progressing from a shift leader to a managerial position, aligning with Stack & Still's commitment to employee development.
How to prepare for a job interview at Stack & Still Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Even if this is your first supervisory role, highlight any experiences where you've taken charge or led a team. Discuss how you can support the management team and contribute to a positive work environment.
✨Prepare for a Fast-Paced Environment
Since shifts can get super busy, be ready to discuss how you handle pressure and maintain high standards. Share strategies you use to stay organised and efficient during peak times.
✨Emphasise Your Adaptability
Talk about your ability to adapt to different situations, especially in a dynamic setting like Stack & Still. Mention any experiences where you've successfully adjusted to changes or challenges in the workplace.
