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- Tasks: Serve and cook delicious pancakes while engaging with customers at Glasgow Airport.
- Company: Join the UK's largest urban pancake restaurant group, Stack & Still.
- Benefits: Enjoy free meals on shift, discounts for friends, and monthly gratuities.
- Why this job: Be part of a fun, fast-paced environment with endless progression opportunities.
- Qualifications: No experience needed; just bring your passion for customer service and multitasking skills.
- Other info: Flexible hours required, including early mornings and late shifts.
This role will involve the full service of our pancake offering from a kiosk concession within Glasgow Airport Departures Lounge. As a pancake pioneer at Glasgow Airport, you will be responsible for serving customers directly from our counter kiosk, as well as making and topping pancakes and dispensing coffee. Experience in both kitchen and front-of-house roles is preferable; however, full training will be given, so not essential.
The ideal candidates will have a great eye for detail and a strong passion for customer service. The ability to multitask is paramount, as you will be expected to engage with customers at the same time as cooking and plating pancake stacks and dispensing drinks.
Working patterns will include weekend and evening work, as well as early hours working in line with the airport's opening hours. We will require staff to work extra hours seasonally and during holiday periods. Shifts can be very late between 4am and 9.30pm, so please only apply if you have full flexibility and are able to travel to Glasgow Airport during these hours.
Our food concept is simple, but our quality and delivery are not! We will be offering a pancake dining experience like no other. Being the UK's largest urban pancake restaurant group and offering huge customisation and a dynamic mix of savoury, sweet, gourmet, and quirky pancake dishes. We do one thing, and we do it well!
Glasgow Airport is the latest addition to the Stack & Still Family, and with many more venues in the pipeline, the opportunity for progression and development is endless. Applicants must be able to work at a fast pace, high turnover, high pressure, but in a fun environment!
What we offer:
- Full share of gratuities paid monthly via our Tronc System!
- Every Pioneer Fed For Free on Shift
- 50% off for nominated friends and family on food
- Dynamic Pay and Discounts offered in Partnership with Wage Stream
This is the chance to be a part of a unique new venture. Apply now, telling us why you are the perfect candidate!
Pancake Pioneer (Serve & Cook) employer: Stack & Still Ltd
Contact Detail:
Stack & Still Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pancake Pioneer (Serve & Cook)
✨Tip Number 1
Familiarise yourself with the pancake offerings and the unique dining experience we provide. Knowing our menu inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlighting your ability to engage with customers while multitasking will be key, especially in a fast-paced environment like an airport.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since shifts can start as early as 4am and include weekends, showing that you can adapt to these requirements will make you a more attractive candidate.
✨Tip Number 4
Research Glasgow Airport and its operations. Understanding the airport's dynamics and peak times can help you articulate how you would handle busy periods effectively, showcasing your readiness for the role.
We think you need these skills to ace Pancake Pioneer (Serve & Cook)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in both kitchen and front-of-house roles. Emphasise your customer service skills and ability to multitask, as these are key for the Pancake Pioneer position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and detail why you want to be part of the Stack & Still family. Mention your flexibility with working hours and your enthusiasm for the unique pancake dining experience they offer.
Showcase Your Attention to Detail: Since the role requires a great eye for detail, consider including examples from previous jobs where you demonstrated this skill. Whether it’s in food presentation or customer interactions, make it clear that you understand the importance of quality.
Highlight Your Availability: Clearly state your availability in your application. Given the early hours and weekend shifts, reassure them that you can work flexibly and are willing to adapt to the demands of the airport environment.
How to prepare for a job interview at Stack & Still Ltd
✨Show Your Passion for Pancakes
Make sure to express your enthusiasm for pancakes and customer service during the interview. Share any personal experiences or favourite pancake recipes to demonstrate your genuine interest in the role.
✨Demonstrate Multitasking Skills
Prepare to discuss how you handle multitasking, especially in a fast-paced environment. You might want to share examples from previous jobs where you successfully juggled multiple tasks, such as cooking while serving customers.
✨Highlight Attention to Detail
Since the role requires a great eye for detail, be ready to talk about how you ensure quality in your work. Mention any experiences where attention to detail made a difference in customer satisfaction or food presentation.
✨Be Flexible with Availability
Given the varied working hours, emphasise your flexibility and willingness to work early mornings, late nights, and weekends. This shows that you understand the demands of the job and are committed to being a reliable team member.
