At a Glance
- Tasks: Conduct quality audits and ensure compliance in a dynamic insurance environment.
- Company: Fast-growing MGA with ambitious plans and a collaborative culture.
- Benefits: Flexible hybrid working, generous holiday, and health cash plan.
- Other info: Opportunities for professional development and regular social events.
- Why this job: Join a forward-thinking team and make a real impact on compliance standards.
- Qualifications: Strong knowledge of FCA regulations and excellent analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a fast-growing, forward-thinking Managing General Agent (MGA) with ambitious plans for the future. They are seeking an experienced Quality Assurance Officer to join their thriving business and play a key role in maintaining high underwriting and compliance standards.
The Role
As a Quality Assurance Officer, you will conduct Quality Assurance Audits within the Underwriting Service Department to monitor adherence to underwriting guidelines and licence authorities. You’ll also analyse compliance standards to ensure ongoing alignment with regulatory requirements. You will proactively identify areas for improvement and work collaboratively with internal teams to implement effective remedial actions.
Key Duties and Responsibilities
- Conduct monthly Technical Quality Assurance Audits across the Underwriting Services Department and Key Account Manager Teams.
- Provide timely feedback, ensuring agreed remedial actions are implemented within set timescales.
- Liaise with Technical Underwriting and IT teams to resolve process or system issues and prevent reoccurrence.
- Accurately record any breaches or issues identified.
- Support the production of management information, audit reports, and monthly performance results.
- Assist with trend analysis to identify improvement opportunities, training needs, and potential risk areas.
- Escalate critical or highly rated issues to the Head of Compliance and contribute to the development of the QA Framework, policies, and procedures.
- Undertake ad hoc QA duties or projects and provide support to the Agency and Compliance Administrator to ensure service levels to brokers are maintained.
Skills and Experience
- Strong knowledge of FCA Rules and Regulations.
- A proactive, flexible attitude with the ability to manage changing priorities.
- Self-motivated with excellent organisational skills and the ability to manage workloads independently.
- Strong analytical, problem-solving, and communication skills at all levels.
- Ability to build productive relationships with stakeholders and promote a culture of compliance.
- Innovative mindset with a focus on improving working processes.
- Proficient in Microsoft Office applications with exceptional attention to detail.
Benefits
- Workplace Pension Scheme with flexible contributions up to 16%.
- 27 days’ holiday plus bank holidays.
- 1 Paid Volunteer Day per year.
- Hybrid Working – flexibility to work from home combined with days in the company’s modern office located on The Waterfront in Brierley Hill.
- Health Cash Plan and Virtual GP Services.
- Access to trained Mental Health First Aiders and a 24/7 Employee Assistance Programme offering wellbeing, financial, and counselling support.
- Professional Membership Support – as part of the company’s CII Chartered Insurance Underwriting Agent Status, funding is available to help employees achieve industry qualifications.
- Employee recognition schemes, including annual awards and long service recognition.
- Regular staff social events, including summer and Christmas celebrations.
- Free onsite parking.
- Matched charity funding.
- Death in Service benefit.
Quality Assurance Officer - Insurance in Leeds employer: Stack Recruitment
Join a dynamic and innovative Managing General Agent (MGA) that prioritises employee wellbeing and professional growth. With a modern office located on The Waterfront in Brierley Hill, the company offers a hybrid working model, generous holiday allowances, and comprehensive support for mental health and professional development. Employees are celebrated through recognition schemes and social events, making it an excellent place to build a rewarding career in quality assurance within the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Officer - Insurance in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in quality assurance. Use platforms like LinkedIn to connect and engage with them. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! As a Quality Assurance Officer, you'll need to demonstrate your analytical abilities. Consider mock interviews or case studies to showcase how you would handle compliance issues or improve processes.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our innovative team!
We think you need these skills to ace Quality Assurance Officer - Insurance in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your experience with FCA rules and regulations, and any relevant auditing or compliance work you've done. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance in the insurance sector. Share specific examples of how you've improved processes or resolved issues in previous roles – we love a good success story!
Show Off Your Analytical Skills:Since this role involves a lot of analysis, make sure to showcase your analytical and problem-solving skills in your application. Mention any tools or methods you’ve used to identify trends or areas for improvement – we’re all about innovation here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!
How to prepare for a job interview at Stack Recruitment
✨Know Your Regulations
Make sure you brush up on FCA Rules and Regulations before the interview. Being able to discuss these confidently will show that you understand the compliance landscape and are ready to uphold high standards in your role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Whether it’s identifying trends or resolving issues, being able to articulate your problem-solving process will impress the interviewers.
✨Demonstrate Proactivity
Think of instances where you’ve taken the initiative to improve processes or address compliance issues. Highlighting your proactive attitude will align well with the company’s focus on continuous improvement.
✨Build Rapport with Stakeholders
Be ready to discuss how you’ve built relationships with various stakeholders in past roles. The ability to communicate effectively and promote a culture of compliance is key for this position, so share relevant experiences.
