At a Glance
- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Competitive salary, global exposure, and high-autonomy role.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact with marquee clients and influence product strategy.
- Qualifications: 12+ years in client management, strong stakeholder engagement skills.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in Plymouth employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about client management, fintech trends, or digital assets. This not only positions you as a thought leader but also attracts potential employers to you.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and market position. Be ready to discuss how you can drive product adoption and growth for their enterprise clients. Tailor your examples to show your experience in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can contribute to our mission. Plus, it gives you a direct line to our hiring team, making it easier for us to spot your application.
We think you need these skills to ace Director, Client Management - Stablecoin in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how you’ve driven growth and built relationships in similar environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and contributed to strategic initiatives. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you increase transaction volume or improve client satisfaction? Numbers speak volumes, so let us know how you made an impact in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Stack Recruitment
✨Know Your Clients Inside Out
Before the interview, research the company’s key enterprise clients and their specific needs. Understand how the role of Director, Client Management fits into their strategy and be ready to discuss how you can drive product adoption and growth for these clients.
✨Showcase Your Strategic Mindset
Prepare examples from your past experience that demonstrate your ability to manage complex client relationships and navigate stakeholder environments. Highlight instances where you've successfully driven long-term partnerships rather than just transactional sales.
✨Engage with Technical Insights
Since this role involves both commercial and technical discussions, brush up on relevant fintech trends, especially around payments infrastructure and digital assets. Be prepared to discuss how these elements can impact client success and product-market fit.
✨Demonstrate Cross-Functional Collaboration
Think of examples where you've worked effectively across different teams, such as Product, Compliance, and Marketing. Show how your collaborative approach has led to successful client outcomes and how you can bring that to the table in this role.