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- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Senior role with global exposure, high autonomy, and influence on strategy.
- Other info: Opportunity to shape product strategy and navigate complex partnerships.
- Why this job: Make a real impact by driving growth for marquee clients in a dynamic environment.
- Qualifications: 12+ years in client management, strong stakeholder engagement, fintech background.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in Luton employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Director role.
✨Tip Number 2
Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about client management, fintech trends, or digital assets. This will position you as a thought leader and attract attention from potential employers.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and market strategy. Be ready to discuss how you can drive product adoption and growth for their enterprise clients. Tailor your examples to show your experience in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can contribute to our mission. Plus, it gives you a direct line to us, making it easier to showcase your skills and passion for the role.
We think you need these skills to ace Director, Client Management - Stablecoin in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how you’ve driven growth and built relationships in similar roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this position. Share specific examples of how you've successfully managed client portfolios and driven product adoption. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you increase transaction volume or improve client satisfaction? Numbers speak volumes, so let’s see those metrics that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Stack Recruitment
✨Know Your Client Management Inside Out
Make sure you’re well-versed in the nuances of enterprise client management. Brush up on your experience with onboarding, growth strategies, and how to maintain long-term relationships. Be ready to share specific examples of how you've successfully navigated complex stakeholder environments.
✨Showcase Your Fintech Knowledge
Since this role is in the fintech sector, it’s crucial to demonstrate your understanding of payments, digital assets, and financial infrastructure. Familiarise yourself with current trends and challenges in the industry, and be prepared to discuss how they impact client management.
✨Prepare for C-Suite Conversations
You’ll be engaging with senior stakeholders, so practice articulating your thoughts clearly and confidently. Think about how you can position yourself as a trusted advisor and prepare to discuss how you’ve influenced decisions at the executive level in past roles.
✨Highlight Your Cross-Functional Collaboration Skills
This role requires working closely with various teams like Product, Compliance, and Marketing. Prepare examples that showcase your ability to collaborate effectively across different functions and how you’ve driven initiatives that required input from multiple stakeholders.