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- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Competitive salary, global exposure, and high-autonomy role.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact with marquee clients and influence product strategy.
- Qualifications: 12+ years in client management, fintech experience preferred.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in London employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. You never know who might have a lead on that perfect Director, Client Management role!
✨Tip Number 2
Showcase your expertise! Create content on platforms like LinkedIn about client management strategies or trends in digital assets. This not only positions you as a thought leader but also attracts potential employers looking for someone with your insights.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and their market position. Be ready to discuss how you can drive product adoption and growth for their enterprise clients. Tailor your examples to show your experience in managing complex stakeholder environments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it’s a great way to ensure your application gets the attention it deserves from our hiring team.
We think you need these skills to ace Director, Client Management - Stablecoin in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so if you’ve increased transaction volumes or improved client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Stack Recruitment
✨Know Your Client Management Inside Out
Make sure you’re well-versed in the nuances of enterprise client management. Brush up on your experience with onboarding, growth strategies, and how to maintain long-term relationships. Be ready to share specific examples of how you've successfully navigated complex stakeholder environments.
✨Showcase Your Fintech Knowledge
Since this role is in the fintech sector, it’s crucial to demonstrate your understanding of payments, digital assets, and financial infrastructure. Familiarise yourself with current trends and challenges in the industry, and be prepared to discuss how they impact client management.
✨Prepare for C-Suite Conversations
You’ll be engaging with senior stakeholders, so practice articulating your thoughts clearly and confidently. Think about how you can position yourself as a trusted advisor and prepare to discuss how you’ve influenced decisions at the executive level in past roles.
✨Highlight Your Cross-Functional Collaboration Skills
This role requires working closely with various teams like Product, Compliance, and Marketing. Prepare examples that showcase your ability to collaborate effectively across different functions and how you’ve driven initiatives that required input from multiple stakeholders.