Director, Client Management - Stablecoin in Edinburgh
Director, Client Management - Stablecoin

Director, Client Management - Stablecoin in Edinburgh

Edinburgh Full-Time 80000 - 100000 ÂŁ / year (est.) Home office (partial)
Stack Recruitment

At a Glance

  • Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
  • Company: High-growth global fintech at the forefront of payments and digital assets.
  • Benefits: Senior role with global exposure, high autonomy, and influence on strategy.
  • Other info: Engage with C-suite stakeholders and navigate complex partnerships.
  • Why this job: Make a real impact by driving growth for marquee clients in a dynamic environment.
  • Qualifications: 12+ years in client management or strategic partnerships, preferably in fintech.

The predicted salary is between 80000 - 100000 ÂŁ per year.

We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.

You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.

Key Responsibilities
  • Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
  • Drive product adoption, transaction growth, and wallet share
  • Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
  • Act as a trusted advisor to senior and executive stakeholders
  • Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
  • Contribute to go‑to‑market strategy, market expansion, and product‑market fit
  • Develop and execute client growth initiatives and joint campaigns
  • Navigate complex stakeholder environments and manage escalations
  • Support partnership structures and expansion frameworks alongside Business Development
  • Feed structured client insights into product roadmap and commercial strategy
Requirements
  • 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
  • Background in payments, fintech, financial services, or enterprise technology
  • Proven ownership of the full client lifecycle (onboarding → growth → renewal)
  • Comfortable engaging at C‑suite and senior stakeholder level
  • Strong cross‑functional influence in matrixed organisations
Nice to Have
  • Experience with payments infrastructure, crypto, or blockchain
  • Ability to engage in both commercial and technical discussions
  • Background in high‑growth or scale‑up environments
  • Builder mindset with high ownership and attention to detail
Why This Role
  • Senior, high‑impact position with ownership of marquee enterprise clients
  • Strong influence on product, strategy, and market expansion
  • Global exposure and complex, enterprise‑scale partnerships
  • High‑autonomy IC role — no heavy governance, no pure ops

Director, Client Management - Stablecoin in Edinburgh employer: Stack Recruitment

As a leading global fintech at the forefront of payments and digital assets, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our employees enjoy unparalleled growth opportunities, working closely with top-tier clients across Europe while benefiting from a high-autonomy environment that encourages strategic thinking and impactful contributions. Join us to be part of a transformative journey in the financial landscape, where your expertise will shape the future of money movement.
Stack Recruitment

Contact Detail:

Stack Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Client Management - Stablecoin in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Director role!

✨Tip Number 2

Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about client management, digital assets, and fintech trends. This will position you as a thought leader and attract attention from potential employers.

✨Tip Number 3

Prepare for interviews by understanding the company’s products and market strategy. Be ready to discuss how you can drive product adoption and growth for their enterprise clients. Tailor your examples to show your experience in similar roles.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it shows you’re genuinely interested in being part of our team and helps us keep track of your application.

We think you need these skills to ace Director, Client Management - Stablecoin in Edinburgh

Client Management
Strategic Partnerships
Customer Success
Payments Knowledge
Fintech Expertise
Enterprise Technology Understanding
C-suite Engagement
Cross-functional Collaboration
Go-to-market Strategy Development
Stakeholder Management
Client Lifecycle Management
Technical Discussion Engagement
Attention to Detail
High-growth Environment Experience
Builder Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so if you’ve increased transaction volumes or improved client satisfaction, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!

How to prepare for a job interview at Stack Recruitment

✨Know Your Clients Inside Out

Before the interview, research the company’s key enterprise clients and their specific needs. Understand how the role of Director, Client Management fits into their strategy and be ready to discuss how you can drive product adoption and growth for these clients.

✨Showcase Your Strategic Mindset

Prepare examples that demonstrate your experience in managing complex client relationships and driving long-term partnerships. Highlight your ability to navigate stakeholder environments and how you've successfully contributed to go-to-market strategies in previous roles.

✨Engage with Technical Knowledge

Brush up on your knowledge of payments infrastructure, fintech, and digital assets. Be prepared to engage in both commercial and technical discussions, showcasing your understanding of how these elements impact client management and growth.

✨Demonstrate Cross-Functional Collaboration

Think of instances where you've worked cross-functionally with teams like Product, Compliance, and Marketing. Be ready to share how you’ve influenced outcomes in a matrixed organisation and how you can bring that collaborative spirit to the new role.

Director, Client Management - Stablecoin in Edinburgh
Stack Recruitment
Location: Edinburgh

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