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For Companies At a Glance
- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: Join a high-growth global fintech at the forefront of digital payments.
- Benefits: Competitive salary, global exposure, and high autonomy in your role.
- Other info: Dynamic environment with opportunities for influence and career growth.
- Why this job: Make a real impact on enterprise partnerships and drive innovation in payments.
- Qualifications: 12+ years in client management with a background in fintech or payments.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: UK / Ireland
Level: Senior individual contributor
Sector: Payments, fintech, digital assets
Overview
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale. They’re hiring a Director, Client Management to own and grow a portfolio of their most strategic enterprise clients across Europe.
The Role
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
Requirements
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
Nice to Have
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
Why This Role
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech and payments space. Attend industry events, webinars, or even local meetups. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in client management and strategic partnerships. Share specific examples of how you've driven growth and built strong relationships.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like the one we're partnering with, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to landing that dream role.
We think you need these skills to ace Director, Client Management - Stablecoin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven client growth and managed relationships at a senior level. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Quantify your successes where possible—like how you increased transaction volume or improved client satisfaction. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stack Recruitment
✨Know Your Client Management Inside Out
Make sure you’re well-versed in the nuances of enterprise client management. Brush up on your experience with onboarding, growth strategies, and how to maintain long-term relationships. Be ready to share specific examples of how you've successfully managed client portfolios in the past.
✨Understand the Fintech Landscape
Familiarise yourself with the latest trends in payments, digital assets, and fintech. This role requires a solid grasp of the industry, so be prepared to discuss how these elements impact client management and partnerships. Showing that you’re up-to-date will impress your interviewers.
✨Prepare for Cross-Functional Collaboration
Since this role involves working with various teams like Product, Compliance, and Marketing, think about how you’ve successfully collaborated in the past. Have examples ready that demonstrate your ability to influence and work effectively across different functions.
✨Engage with C-Suite Confidence
You’ll need to interact with senior stakeholders, so practice articulating your thoughts clearly and confidently. Prepare to discuss how you can add value at the executive level, and don’t shy away from showcasing your strategic thinking and problem-solving skills.