Director, Client Management - Stablecoin in Crawley
Director, Client Management - Stablecoin

Director, Client Management - Stablecoin in Crawley

Crawley Full-Time 80000 - 100000 ÂŁ / year (est.) Home office (partial)
Stack Recruitment

At a Glance

  • Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
  • Company: High-growth global fintech at the forefront of payments and digital assets.
  • Benefits: Competitive salary, global exposure, and high-autonomy role.
  • Other info: Dynamic environment with opportunities for influence and career growth.
  • Why this job: Make a real impact on enterprise partnerships and drive innovation in fintech.
  • Qualifications: 12+ years in client management with a background in payments or fintech.

The predicted salary is between 80000 - 100000 ÂŁ per year.

We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.

You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.

Key Responsibilities
  • Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
  • Drive product adoption, transaction growth, and wallet share
  • Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
  • Act as a trusted advisor to senior and executive stakeholders
  • Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
  • Contribute to go‑to‑market strategy, market expansion, and product‑market fit
  • Develop and execute client growth initiatives and joint campaigns
  • Navigate complex stakeholder environments and manage escalations
  • Support partnership structures and expansion frameworks alongside Business Development
  • Feed structured client insights into product roadmap and commercial strategy
Requirements
  • 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
  • Background in payments, fintech, financial services, or enterprise technology
  • Proven ownership of the full client lifecycle (onboarding → growth → renewal)
  • Comfortable engaging at C‑suite and senior stakeholder level
  • Strong cross‑functional influence in matrixed organisations
Nice to Have
  • Experience with payments infrastructure, crypto, or blockchain
  • Ability to engage in both commercial and technical discussions
  • Background in high‑growth or scale‑up environments
  • Builder mindset with high ownership and attention to detail
Why This Role
  • Senior, high‑impact position with ownership of marquee enterprise clients
  • Strong influence on product, strategy, and market expansion
  • Global exposure and complex, enterprise‑scale partnerships
  • High‑autonomy IC role — no heavy governance, no pure ops

Director, Client Management - Stablecoin in Crawley employer: Stack Recruitment

As a leading player in the fintech sector, this company offers an exceptional work environment characterised by innovation and collaboration. Employees benefit from a high-autonomy culture that encourages ownership and strategic influence, alongside opportunities for professional growth within a rapidly expanding global market. With a focus on meaningful partnerships and cutting-edge technology, this role provides a unique chance to shape the future of digital assets and payments across Europe.
Stack Recruitment

Contact Detail:

Stack Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Client Management - Stablecoin in Crawley

✨Tip Number 1

Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about client management, fintech trends, or digital assets. This not only positions you as a thought leader but also attracts potential employers who are looking for someone with your skills.

✨Tip Number 3

Prepare for interviews by understanding the company’s products and market position. Be ready to discuss how you can drive product adoption and client growth based on your past experiences. Tailor your examples to show how you can add value to their enterprise clients.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream role!

We think you need these skills to ace Director, Client Management - Stablecoin in Crawley

Client Management
Strategic Partnerships
Customer Success
Payments Knowledge
Fintech Expertise
Enterprise Technology Understanding
C-suite Engagement
Cross-functional Collaboration
Go-to-market Strategy Development
Stakeholder Management
Onboarding and Implementation
Growth Initiatives Execution
Attention to Detail
Commercial and Technical Discussion Skills
High-growth Environment Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so if you’ve increased transaction volumes or improved client satisfaction, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Stack Recruitment

✨Know Your Clients Inside Out

Before the interview, research the company’s key enterprise clients and their specific needs. Understand how the role of Director, Client Management fits into their strategy and be ready to discuss how you can drive product adoption and growth for these clients.

✨Showcase Your Strategic Mindset

Prepare examples from your past experience that demonstrate your ability to manage complex client relationships and navigate stakeholder environments. Highlight instances where you've successfully driven long-term partnerships rather than just transactional sales.

✨Engage with Technical Insights

Since this role involves both commercial and technical discussions, brush up on relevant fintech trends, especially around payments infrastructure and digital assets. Be prepared to discuss how these elements can impact client management and growth strategies.

✨Demonstrate Cross-Functional Collaboration

Think of examples where you've worked effectively across different teams, such as Product, Compliance, and Marketing. Show how your collaborative approach has led to successful client outcomes and how you can bring that to the table in this role.

Director, Client Management - Stablecoin in Crawley
Stack Recruitment
Location: Crawley

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