Director, Client Management - Stablecoin in Cheltenham
Director, Client Management - Stablecoin

Director, Client Management - Stablecoin in Cheltenham

Cheltenham Full-Time 80000 - 100000 ÂŁ / year (est.) Home office (partial)
Stack Recruitment

At a Glance

  • Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
  • Company: High-growth global fintech at the forefront of payments and digital assets.
  • Benefits: Competitive salary, global exposure, and high-autonomy role.
  • Other info: Dynamic environment with opportunities for growth and innovation.
  • Why this job: Make a real impact with marquee clients and influence product strategy.
  • Qualifications: 12+ years in client management, strong stakeholder engagement skills.

The predicted salary is between 80000 - 100000 ÂŁ per year.

We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.

You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.

Key Responsibilities
  • Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
  • Drive product adoption, transaction growth, and wallet share
  • Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
  • Act as a trusted advisor to senior and executive stakeholders
  • Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
  • Contribute to go‑to‑market strategy, market expansion, and product‑market fit
  • Develop and execute client growth initiatives and joint campaigns
  • Navigate complex stakeholder environments and manage escalations
  • Support partnership structures and expansion frameworks alongside Business Development
  • Feed structured client insights into product roadmap and commercial strategy
Requirements
  • 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
  • Background in payments, fintech, financial services, or enterprise technology
  • Proven ownership of the full client lifecycle (onboarding → growth → renewal)
  • Comfortable engaging at C‑suite and senior stakeholder level
  • Strong cross‑functional influence in matrixed organisations
Nice to Have
  • Experience with payments infrastructure, crypto, or blockchain
  • Ability to engage in both commercial and technical discussions
  • Background in high‑growth or scale‑up environments
  • Builder mindset with high ownership and attention to detail
Why This Role
  • Senior, high‑impact position with ownership of marquee enterprise clients
  • Strong influence on product, strategy, and market expansion
  • Global exposure and complex, enterprise‑scale partnerships
  • High‑autonomy IC role — no heavy governance, no pure ops

Director, Client Management - Stablecoin in Cheltenham employer: Stack Recruitment

As a leading player in the fintech sector, this company offers an exceptional work environment characterised by innovation and collaboration. Employees benefit from a high-autonomy culture that encourages ownership and strategic influence, alongside opportunities for professional growth within a rapidly expanding global market. With a focus on meaningful partnerships and cutting-edge technology, this role provides a unique chance to shape the future of digital assets and payments across Europe.
Stack Recruitment

Contact Detail:

Stack Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Client Management - Stablecoin in Cheltenham

✨Tip Number 1

Network like a pro! Get out there and connect with people in the fintech and payments space. Attend industry events, webinars, or even local meetups. You never know who might be looking for someone just like you!

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in client management and strategic partnerships. Share specific examples of how you've driven growth and built strong relationships.

✨Tip Number 3

Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like the one we're partnering with. Express your interest in their mission and how you can contribute to their success.

✨Tip Number 4

Utilise our website! We’ve got loads of resources and tips to help you nail that interview. Plus, applying through us gives you a better shot at landing that dream role in client management.

We think you need these skills to ace Director, Client Management - Stablecoin in Cheltenham

Client Management
Strategic Partnerships
Customer Success
Payments Knowledge
Fintech Expertise
Enterprise Technology Understanding
C-suite Engagement
Cross-functional Collaboration
Go-to-market Strategy Development
Stakeholder Management
Client Lifecycle Management
Technical Discussion Ability
Attention to Detail
High-growth Environment Experience
Builder Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so if you’ve increased transaction volumes or improved client satisfaction, let us know!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join the StudySmarter team!

How to prepare for a job interview at Stack Recruitment

✨Know Your Clients Inside Out

Before the interview, dive deep into the company’s key enterprise clients and their needs. Understand their pain points and how the role of Director, Client Management can address them. This will show your potential employer that you’re not just familiar with the industry but also genuinely interested in their clients.

✨Showcase Your Strategic Mindset

Prepare to discuss specific strategies you've implemented in previous roles that drove client growth and product adoption. Use concrete examples to illustrate your ability to navigate complex stakeholder environments and manage escalations effectively.

✨Engage with C-Suite Conversations

Since this role involves engaging with senior stakeholders, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve successfully influenced decisions at the executive level in past positions, showcasing your comfort in high-stakes discussions.

✨Highlight Your Cross-Functional Collaboration Skills

This position requires collaboration across various teams. Prepare examples of how you’ve worked with Product, Compliance, and Marketing teams to drive client success. Emphasise your ability to bridge gaps between departments and foster a collaborative environment.

Director, Client Management - Stablecoin in Cheltenham
Stack Recruitment
Location: Cheltenham

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