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- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Competitive salary, global exposure, and high-autonomy role.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact with marquee clients and influence product strategy.
- Qualifications: 12+ years in client management or strategic partnerships, fintech experience preferred.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in Cardiff employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights about client management, fintech trends, or digital assets on platforms like LinkedIn. This not only positions you as a thought leader but also attracts potential employers to you.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and market position. Be ready to discuss how you can drive product adoption and client growth based on your past experiences. Tailor your examples to show how you can add value to their enterprise clients.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can own and grow client relationships. Your next big opportunity could be just a click away!
We think you need these skills to ace Director, Client Management - Stablecoin in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Stack Recruitment
✨Know Your Clients Inside Out
Before the interview, research the company’s key enterprise clients and their specific needs. Understand how the fintech landscape operates, especially in payments and digital assets. This will help you demonstrate your ability to act as a trusted advisor during the interview.
✨Showcase Your Strategic Mindset
Prepare examples of how you've successfully managed client relationships and driven growth in previous roles. Highlight your experience with onboarding, activation, and long-term client management. This will show that you can own the full client lifecycle effectively.
✨Engage with C-Suite Conversations
Practice discussing complex topics at a senior level. Be ready to articulate how you can influence stakeholders and navigate complex environments. Use specific examples from your past experiences where you’ve successfully engaged with executive teams.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you collaborated with different departments like Product, Compliance, or Marketing. Be prepared to discuss how you can contribute to go-to-market strategies and product-market fit, showcasing your ability to work in matrixed organisations.