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- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Competitive salary, global exposure, and high-autonomy role.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact with marquee clients and influence product strategy.
- Qualifications: 12+ years in client management, fintech experience preferred.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in Basingstoke employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Director role.
✨Tip Number 2
Showcase your expertise! Create content on platforms like LinkedIn about client management strategies or trends in digital assets. This not only positions you as a thought leader but also attracts attention from potential employers.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and market position. Be ready to discuss how you can drive adoption and growth for their enterprise clients. Tailor your examples to show your experience in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, it shows you’re genuinely interested in being part of our team and helps us keep track of your application.
We think you need these skills to ace Director, Client Management - Stablecoin in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can drive product adoption and growth for our strategic clients. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage client relationships and drive results. Numbers speak volumes, so if you’ve increased transaction volumes or improved client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Stack Recruitment
✨Know Your Clients Inside Out
Before the interview, research the company’s key enterprise clients and their specific needs. Understand how the fintech landscape operates, especially in payments and digital assets. This will help you demonstrate your ability to act as a trusted advisor and show that you’re ready to own those relationships.
✨Showcase Your Strategic Mindset
Prepare examples of how you've driven product adoption and growth in previous roles. Be ready to discuss your experience with client lifecycle management and how you’ve navigated complex stakeholder environments. This will highlight your capability to contribute to go-to-market strategies and market expansion.
✨Engage with C-Suite Confidence
Practice articulating your thoughts clearly and confidently, especially when discussing technical aspects of the role. You’ll need to engage with senior stakeholders, so being comfortable in these discussions is crucial. Use past experiences to illustrate your ability to influence at high levels.
✨Demonstrate a Builder Mindset
Highlight your experience in high-growth or scale-up environments. Share specific instances where you took ownership of projects and paid attention to detail. This will resonate well with the company’s focus on autonomy and impact, showing that you’re the right fit for this dynamic role.