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- Tasks: Own and grow strategic enterprise client relationships across Europe in fintech.
- Company: High-growth global fintech at the forefront of payments and digital assets.
- Benefits: Competitive salary, global exposure, and high-autonomy role.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact with marquee clients and influence product strategy.
- Qualifications: 12+ years in client management, strong stakeholder engagement skills.
The predicted salary is between 80000 - 100000 ÂŁ per year.
We’re partnering with a high‑growth global fintech operating at the intersection of payments, financial infrastructure, and digital assets. The business works with leading banks, fintech platforms, wallets, and enterprises to enable modern, internet‑native money movement at scale.
You’ll act as a trusted advisor and operational lead for key enterprise clients, owning relationships end‑to‑end — from onboarding and activation through growth and long‑term expansion. This is a commercial, post‑sales leadership role, focused on driving adoption, volume growth, and durable partnerships, rather than transactional sales.
Key Responsibilities- Own and grow a portfolio of strategic enterprise clients across Europe (banks, fintechs, platforms, infrastructure providers)
- Drive product adoption, transaction growth, and wallet share
- Lead onboarding, implementation, and activation with a strong focus on time‑to‑value
- Act as a trusted advisor to senior and executive stakeholders
- Collaborate cross‑functionally with Product, Compliance, Legal, Marketing, Sales & BD
- Contribute to go‑to‑market strategy, market expansion, and product‑market fit
- Develop and execute client growth initiatives and joint campaigns
- Navigate complex stakeholder environments and manage escalations
- Support partnership structures and expansion frameworks alongside Business Development
- Feed structured client insights into product roadmap and commercial strategy
- 12+ years’ experience in enterprise client management, strategic partnerships, or customer success
- Background in payments, fintech, financial services, or enterprise technology
- Proven ownership of the full client lifecycle (onboarding → growth → renewal)
- Comfortable engaging at C‑suite and senior stakeholder level
- Strong cross‑functional influence in matrixed organisations
- Experience with payments infrastructure, crypto, or blockchain
- Ability to engage in both commercial and technical discussions
- Background in high‑growth or scale‑up environments
- Builder mindset with high ownership and attention to detail
- Senior, high‑impact position with ownership of marquee enterprise clients
- Strong influence on product, strategy, and market expansion
- Global exposure and complex, enterprise‑scale partnerships
- High‑autonomy IC role — no heavy governance, no pure ops
Director, Client Management - Stablecoin in Basildon employer: Stack Recruitment
Contact Detail:
Stack Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Management - Stablecoin in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech and payments sectors. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about client management, fintech trends, or digital assets. Engage with posts from companies you're interested in, and don’t hesitate to comment or ask questions to get noticed.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and market position. Be ready to discuss how you can drive product adoption and client growth based on your past experiences. Tailor your examples to show how you can add value to their enterprise clients.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on the chance to land that dream role!
We think you need these skills to ace Director, Client Management - Stablecoin in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, Client Management. Highlight your experience in enterprise client management and any relevant fintech or payments background. We want to see how you’ve driven growth and built relationships in similar environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and contributed to strategic initiatives. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you increase transaction volume or improve client satisfaction? Numbers speak volumes, so let us know how you made an impact in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Stack Recruitment
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding the company’s key enterprise clients. Familiarise yourself with their business models, challenges, and how the fintech landscape impacts them. This will help you demonstrate your ability to act as a trusted advisor right from the get-go.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your experience in driving product adoption and managing client relationships. Be ready to discuss specific initiatives you've led that resulted in growth and long-term partnerships. This will show that you can contribute to the go-to-market strategy effectively.
✨Engage with C-Suite Scenarios
Since this role involves engaging with senior stakeholders, practice articulating your thoughts on complex topics clearly and confidently. Prepare to discuss how you've navigated challenging conversations or escalations in the past, showcasing your influence in matrixed organisations.
✨Demonstrate a Builder Mindset
Highlight your experience in high-growth environments and your ability to adapt quickly. Share stories that illustrate your attention to detail and ownership of projects, especially those that required cross-functional collaboration. This will resonate well with the company's focus on innovation and expansion.