At a Glance
- Tasks: Support our vibrant school office and help create a positive environment for students.
- Company: Join the City2Coast Primary Federation, a welcoming and supportive community.
- Benefits: Competitive pay, part-time hours, and a chance to make a difference in children's lives.
- Other info: Opportunities for professional growth and involvement in school activities.
- Why this job: Be a role model and inspire young minds while developing your skills.
- Qualifications: Strong communication skills and a passion for teamwork are essential.
The predicted salary is between 13.26 - 13.26 £ per hour.
We are looking to appoint 2 enthusiastic and hardworking Clerical Assistants to join our successful and happy staff team. The successful applicant will work in our busy and buzzing school office.
27.5 hours per week (8am – 1.30pm Monday to Friday) 20 hours per week (1pm – 5pm Monday to Friday).
The successful candidate will:
- be able to manage conflicting priorities and work under pressure
- have strong literacy and numeracy skills and be a fantastic communicator
- be a team player, think on their feet and show initiative
- understand that children come from a range of contexts with a range of experiences and value these
- be a role model in their attitude to others and in their conduct around school, relentlessly positive to everyone
- be professionally curious, learning from others in school and beyond
- support the wider life of the school through after school activities and events
- understand the importance of safeguarding in all aspects of school life
Visits to our school are encouraged, please contact - office@stwilliamsprimary.org.uk or call 01603 434128 to arrange a suitable time with a member of our Senior Leadership Team. To have an informal discussion about the role please contact Christina Brown, Business Manager - c.brown@stwilliamsprimary.org.uk
How to apply: A job description is available from ‘Attachments’. To download an application form, click on the ‘Apply for Job’ button. Completed forms should be returned to – applications@stwilliamsprimary.org.uk
Closing date: 26 June 2026, 9am Interview date: 3 July 2026
Our school is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults. We expect all staff to share this commitment; an enhanced DBS disclosure will be sought, as well as proof of eligibility to work in the UK. Our Safeguarding Policy states we will call for all references in advance of interview. This post is likely to come under the requirements of the Childcare (Disqualification) Regulations and the successful applicant will be required to complete a declaration form to establish whether they are disqualified under these regulations. This post is exempt from the Rehabilitation of Offenders Act and you will be required to undergo an Enhanced DBS check or Enhanced DBS check with barred list. If you have information to declare it may be protected under the Exceptions Orders and you may not be required to declare it. You will be asked to make a criminal conviction declaration if you are shortlisted for the post. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Clerical Assistant - 2 posts in Norwich employer: St William's Primary School
At City2Coast Primary Federation, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment. Our dedicated staff team is committed to the growth and development of both our employees and students, offering opportunities for professional learning and engagement in school activities. With a focus on safeguarding and a positive culture, we ensure that our Clerical Assistants play a vital role in creating a nurturing atmosphere for all children.
Contact Details:
St William's Primary School Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Assistant - 2 posts in Norwich
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like St William's Primary School and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at St William's Primary School and let us see your personality shine through!
We think you need these skills to ace Clerical Assistant - 2 posts in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and St William's Primary School.
Get Familiar with Our Brand:Before applying, take some time to learn about St William's Primary School and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at St William's Primary School
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress St William's Primary School.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which St William's Primary School will surely appreciate.
