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- Tasks: Manage a retail shop, boost sales, and lead a team of volunteers.
- Company: St Wilfrid’s Hospice provides compassionate end-of-life support in East Sussex.
- Benefits: Enjoy 27 days holiday, a pension scheme, and discounted cinema tickets.
- Why this job: Join a supportive team making a real difference in the community.
- Qualifications: No specific qualifications required; just a passion for retail and community engagement.
- Other info: We encourage applications from diverse backgrounds and offer career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About us: St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community.
We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.
We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.
The Role: Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment.
We are looking for a Shop Manager to work 37.5 hours a week in our Heathfield location. The role is to manage a retail shop, while developing and growing income opportunities, achieve budgeted income, maximise sales by effective merchandising, providing excellent customer service and engaging local community to support the work of the hospice. The role also includes managing a team of volunteers and in some cases a deputy manager.
Benefits included:
- Generous holiday entitlement of 27 days per year plus bank holidays
- Contributory pension scheme with the option to continue any existing NHS pension scheme membership
- Discounted cinema tickets
- Employee assistance programmes
- Additional training opportunities
- Supportive working environment
If you have any questions regarding your application please do not hesitate to contact the Human Resources team on 01323 434209 or email. If you would like to discuss the role in further detail please contact Jackie Gordon on 07595 207389.
Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability. Please note that we may close this vacancy early if we receive a high volume of applications.
Shop Manager - Eastbourne, BN22 9PZ employer: St Wilfrids Hospice
Contact Detail:
St Wilfrids Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Eastbourne, BN22 9PZ
✨Tip Number 1
Familiarise yourself with St Wilfrid’s Hospice and its values. Understanding their commitment to compassionate care and community engagement will help you align your approach during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team or a retail environment in the past. Highlighting your leadership skills and experience in maximising sales will be crucial for this role.
✨Tip Number 3
Think about ways you can engage the local community to support the hospice. Having innovative ideas ready to discuss will show your proactive approach and commitment to the role.
✨Tip Number 4
Be ready to discuss your customer service philosophy. Since excellent customer service is key to this position, demonstrating your understanding of how to create a positive shopping experience will set you apart.
We think you need these skills to ace Shop Manager - Eastbourne, BN22 9PZ
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shop Manager position. Tailor your application to highlight relevant experience in retail management, customer service, and team leadership.
Showcase Your Values: St Wilfrid’s Hospice values compassion, professionalism, progressiveness, and respect. Make sure to reflect these values in your application by providing examples of how you embody them in your previous roles.
Engage with the Community: Since the role involves engaging with the local community, include any relevant experience you have in community outreach or fundraising. This will demonstrate your ability to connect with the public and support the hospice's mission.
Complete the Application Form: As CVs are not accepted unless due to a disability, ensure you fill out the application form thoroughly. Pay attention to detail, answer all questions, and provide specific examples that showcase your skills and experiences related to the role.
How to prepare for a job interview at St Wilfrids Hospice
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with St Wilfrid’s Hospice's values: compassionate, professional, progressive, and respectful. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Retail Management Skills
As a Shop Manager, you'll need to manage a team and drive sales. Be ready to share specific examples of how you've successfully managed a retail environment in the past, including any strategies you've used to maximise sales and engage with the community.
✨Prepare for Team Management Questions
Expect questions about your experience managing volunteers or staff. Think about your leadership style and be ready to discuss how you motivate and support your team, especially in a charity setting where passion and commitment are key.
✨Engage with the Community Focus
St Wilfrid’s Hospice places a strong emphasis on community engagement. Prepare to discuss how you would develop and grow income opportunities through local partnerships and initiatives, demonstrating your understanding of the local area and its needs.
