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- Tasks: Manage a retail shop, boost income, and lead a team of volunteers.
- Company: St Wilfrid’s Hospice provides compassionate end-of-life support in East Sussex.
- Benefits: Enjoy 27 days holiday, pension scheme, discounted cinema tickets, and training opportunities.
- Why this job: Join a supportive team making a real difference in the community with career growth potential.
- Qualifications: No specific qualifications required; passion for retail and community engagement is key.
- Other info: We encourage applications from diverse backgrounds and offer a dynamic learning environment.
The predicted salary is between 30000 - 42000 £ per year.
About us:
St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community.
We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.
We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.
The Role:
Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment.
We are looking for a Shop Manager to work 37.5 hours a week in our Heathfield location. The role is to manage a retail shop, while developing and growing income opportunities, achieve budgeted income, maximise sales by effective merchandising, providing excellent customer service and engaging local community to support the work of the hospice. The role also includes managing a team of volunteers and in some cases a deputy manager.
Benefits included:
- Generous holiday entitlement of 27 days per year plus bank holidays
- Contributory pension scheme with the option to continue any existing NHS pension scheme membership
- Discounted cinema tickets
- Employee assistance programmes
- Additional training opportunities
- Supportive working environment
If you have any questions regarding your application please do not hesitate to contact the Human Resources team on 01323 434209 or email recruitment@stwhospice.org
If you would like to discuss the role in further detail please contact Jackie Gordon on 07595 207389.
Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability.
Please note that we may close this vacancy early if we receive a high volume of applications.
Contact Detail:
St Wilfrids Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Eastbourne, BN22 9PZ
✨Tip Number 1
Familiarise yourself with St Wilfrid’s Hospice and its values. Understanding their mission and the community they serve will help you align your approach during interviews and demonstrate your commitment to their cause.
✨Tip Number 2
Showcase your retail management experience by preparing specific examples of how you've successfully maximised sales and managed teams in previous roles. This will highlight your capability to drive income opportunities effectively.
✨Tip Number 3
Engage with the local community before your interview. Attend events or visit the shop to understand customer preferences and community needs, which can provide valuable insights to discuss during your application process.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the organisation. Asking about their community engagement strategies or volunteer management can show your enthusiasm and proactive attitude towards the position.
We think you need these skills to ace Shop Manager - Eastbourne, BN22 9PZ
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Shop Manager position. Tailor your application to highlight relevant experience in retail management, customer service, and team leadership.
Showcase Your Values: St Wilfrid’s Hospice emphasises values such as compassion, professionalism, and respect. In your application, provide examples of how you embody these values in your previous roles or experiences.
Highlight Community Engagement: Since the role involves engaging with the local community, include any relevant experience you have in community outreach or fundraising. This will demonstrate your ability to connect with the community and support the hospice's mission.
Complete the Application Form: As CVs are not accepted unless due to a disability, ensure you fill out the application form thoroughly. Pay attention to detail and provide clear, concise answers that reflect your suitability for the role.
How to prepare for a job interview at St Wilfrids Hospice
✨Understand the Organisation's Values
Before your interview, take some time to familiarise yourself with St Wilfrid’s Hospice's values: compassionate, professional, progressive, and respectful. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Showcase Your Retail Management Skills
As a Shop Manager, you'll need to manage a team and drive sales. Be ready to share specific examples of how you've successfully managed a retail environment in the past, including any strategies you've used to maximise sales and engage with the community.
✨Highlight Your Community Engagement Experience
Since the role involves engaging with the local community, think about ways you've previously connected with customers or community members. Prepare to discuss initiatives you've led or participated in that fostered community support and involvement.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the role, the team, and the organisation. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
