Clinical Administration Coordinator - Eastbourne, BN22 9PZ
Clinical Administration Coordinator - Eastbourne, BN22 9PZ

Clinical Administration Coordinator - Eastbourne, BN22 9PZ

Eastbourne Part-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate clinical administration, support staff and patients, and maintain community links.
  • Company: St Wilfrid’s Hospice provides outstanding end-of-life care in East Sussex.
  • Benefits: Enjoy 27 days holiday, a pension scheme, discounted cinema tickets, and flexible working options.
  • Why this job: Join a compassionate team making a real difference in people's lives with opportunities for growth.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: We encourage applications from diverse backgrounds and offer a supportive, progressive work culture.

The predicted salary is between 28800 - 43200 £ per year.

About us:

St Wilfrid’s Hospice provides end of life support to the population of Eastbourne and the surrounding parts of East Sussex, from our stunning hospice building and through our highly skilled community teams. We are rated an ‘outstanding’ provider by the Care Quality Commission and have a clear vision of reaching increasing numbers of local patients and their families, in close collaboration with our community. We provide a supportive working environment, which is demonstrated through our values: compassionate, professional, progressive, and respectful and these are embedded in our culture. We have a dynamic learning environment that actively promotes and facilitates opportunities for career progression through our competency framework.

We particularly encourage applications from disabled candidates, candidates from ethnic minority groups, LGBTQ+ as well as non-binary candidates and those who have experienced mental health issues.

The Role:

Our people are vital to the future of St Wilfrid’s Hospice and it is essential that we recruit and retain the very best individuals and offer a supportive, engaging, and rewarding working environment. We are looking for a Clinical Administration Coordinator for 30 hours a week. The role is an integral part of our Single Point of Contact (SPOC). The role will have flexibility to work within both of the clinical areas (Inpatient Unit and Community) where the need arises, including the day to day monitoring of the Inpatient Unit for staff, patients, and carers. The role also establishes and maintains links with the wider community and our service users.

Benefits included:

  • We offer a generous holiday entitlement of 27 days per year plus bank holidays
  • Contributory pension scheme with the option to continue any existing NHS pension scheme membership
  • Discounted cinema tickets
  • Employee assistance programmes
  • Additional training opportunities
  • Supportive working environment

We are happy to discuss flexible working arrangements for this role including; various shift patterns and part time hours.

If you have any questions regarding your application please do not hesitate to contact the Human Resources team on 01323 434209 or email recruitment@stwhospice.org. If you would like to discuss the role in further detail please contact Karen Gunston, Clinical Administration Team Leader on Karen.Gunston@stwhospice.org.

Please note that CV’s will not be accepted, unless candidates are unable to complete our application form due to a disability. Please note that we may close this vacancy early if we receive a high volume of applications.

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Contact Detail:

St Wilfrid's Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Administration Coordinator - Eastbourne, BN22 9PZ

✨Tip Number 1

Familiarise yourself with St Wilfrid’s Hospice and its values. Understanding their commitment to compassionate care and community support will help you align your approach during interviews and discussions.

✨Tip Number 2

Reach out to current or former employees via LinkedIn to gain insights into the work culture and expectations. This can provide you with valuable information that can set you apart in your application process.

✨Tip Number 3

Prepare specific examples of how you've demonstrated compassion and professionalism in previous roles. Being able to articulate these experiences will resonate well with the values of the hospice.

✨Tip Number 4

Consider volunteering or attending events hosted by St Wilfrid’s Hospice. This not only shows your commitment but also gives you a chance to network and make a positive impression before applying.

We think you need these skills to ace Clinical Administration Coordinator - Eastbourne, BN22 9PZ

Strong Communication Skills
Organisational Skills
Attention to Detail
Empathy and Compassion
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Knowledge of Healthcare Administration
Ability to Work Under Pressure
Flexibility and Adaptability
Customer Service Skills
IT Proficiency (including MS Office)
Understanding of Patient Confidentiality
Community Engagement Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Administration Coordinator position. Tailor your application to highlight how your skills and experiences align with the role.

Highlight Relevant Experience: In your application, focus on any previous experience in clinical administration or similar roles. Use specific examples to demonstrate your ability to manage tasks effectively and support clinical teams.

Showcase Your Values: St Wilfrid’s Hospice values compassion, professionalism, progressiveness, and respect. Make sure to reflect these values in your application by providing examples of how you embody them in your work.

Follow Application Instructions: Since CVs are not accepted unless due to a disability, ensure you complete the application form as instructed. Pay attention to detail and provide all requested information to avoid any issues with your submission.

How to prepare for a job interview at St Wilfrid's Hospice

✨Understand the Organisation's Values

Before your interview, take some time to familiarise yourself with St Wilfrid’s Hospice's values: compassionate, professional, progressive, and respectful. Be prepared to discuss how your own values align with theirs and provide examples from your past experiences that demonstrate these qualities.

✨Showcase Your Flexibility

The role requires flexibility in working across different clinical areas. During the interview, highlight any previous experiences where you successfully adapted to changing environments or took on varied responsibilities. This will show your potential employer that you can thrive in a dynamic setting.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples from your past roles where you had to manage challenging circumstances, particularly in healthcare or administrative settings, and be ready to explain your thought process.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the role and the organisation. Inquire about the team dynamics, opportunities for professional development, or how they measure success in this position. This shows your genuine interest in the role and helps you determine if it's the right fit for you.

Clinical Administration Coordinator - Eastbourne, BN22 9PZ
St Wilfrid's Hospice
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