Date: October 15, 2026
Location: Allocated Pre-Loved Shop across Renfrewshire & North Ayrshire
Join Our Team: Pre-Loved Shop Manager
Role Profile
We’re looking for an enthusiastic and driven Pre-Loved Shop Manager to lead one of our vibrant, sustainable retail shops. You’ll oversee day-to-day operations, drive sales, curate high-quality second-hand stock, and inspire both staff and volunteers to create an exceptional customer experience. This role is perfect for someone passionate about sustainability, circular fashion, and making a real difference in the community.
Key Responsibilities
- Lead daily shop operations, ensuring sales and profitability targets are met.
- Curate, price, and present pre-loved stock with appealing visual merchandising.
- Recruit, train, and motivate staff and volunteers to create a welcoming, purpose-driven environment.
- Build strong relationships with donors, customers, and the local community.
- Promote sustainability and the value of circular fashion.
- Maintain high standards of customer service, compliance, and shop presentation.
- Bring creativity and new ideas to enhance the shop’s impact and performance.
Essential Qualifications & Experience
- Proven retail management experience.
- Strong understanding of fashion, stock quality, and pricing.
- Experience in leading and motivating a team.
- Confident in driving sales, meeting targets, and analysing performance.
- Excellent communication and customer service skills.
- Strong organisational skills and a proactive, hands‑on approach.
- Commitment to sustainability and promoting reuse.
- Full Driving Licence
Desirable Qualifications & Experience
- Experience in charity retail.
- Knowledge of current fashion trends and upcycling.
- Visual merchandising or styling experience.
- Experience with online selling platforms (e.g., Vinted, eBay,)
- Community engagement or fundraising experience.
- Retail training or management qualifications.
- Confident in developing initiatives or themed retail events.
Why Join Us?
Be part of a passionate team making a difference, championing sustainability, and giving pre‑loved fashion a second life. Help us grow our impact while creating an engaging, inspiring retail experience for our customers and community.
Working Hours:
This is a full-time position, 37.5 hours per week, including weekends as required, and in return you will receive a competitive salary of £25,350 per annum
About Us:
St Vincent’s Hospice is a leading charitable organisation dedicated to providing compassionate end-of-life and palliative care across Renfrewshire and North Ayrshire. We are on a mission to ensure that everyone in our community has access to quality care during their most challenging times.
For further information or to discuss the position, contact Kevin Duncan, kevin.duncan@svh.co.uk / 07552-127-109
St. Vincent’s Hospice is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.
Appointment will be subject to suitable references and Disclosure Check.
Join us in providing compassionate care to our community. Together, we make a difference.
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Pre-Loved Shop Manager in Kilwinning employer: St. Vincent's Hospice Limited
St. Vincent’s Hospice Limited is an exceptional employer, offering a supportive and collaborative work culture that values the contributions of every team member. With a focus on employee growth and development, staff are encouraged to pursue training opportunities and engage in meaningful work that directly impacts the community. Located in a compassionate healthcare environment, this role not only provides a chance to support the CEO but also to be part of a mission-driven organisation dedicated to making a difference in people's lives.
Contact Details:
St. Vincent's Hospice Limited Recruitment Team
