At a Glance
- Tasks: Schedule and coordinate care services for clients with compassion and attention to detail.
- Company: Join St Vincent's, a leading not-for-profit health and aged care provider.
- Benefits: Enjoy competitive salary packaging, free uniforms, and wellness programs.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in scheduling and strong customer service skills are preferred.
- Other info: Hybrid work model with opportunities for professional growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a special kind of person – a St Vincent's kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do.
As Scheduler, you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment. This is an exciting opportunity for a Home Care Scheduler to join St Vincent's @ Home based at our office in Eltham. Successful applicants will share a genuine desire to care and assist clients with a strong person-centred care focus, whilst working along with other departments within the care services.
What's on your CV is important, but what's in your heart matters more. Because at St Vincent's, kindness works for us.
This is a full-time position based at our Eltham Aged Care facility, working Monday to Friday during standard office hours. The role offers a hybrid arrangement, with one day per week working from home.
Things that work for us:
- Relevant experience in a similar role scheduling staff within a community/facility ensuring prompt and accurate services
- Experience with scheduling and attendance systems (Procurra, Kronos and Workday desirable)
- High level of customer service skills
- The ability to work in a fast-paced high-stress role
- Strong attention to detail and excellent communication skills
- Ability to follow directives as per care plan and from coordinators
- Understanding of Aged Care and resident rights and responsibilities
- National Police Certificate (within the last 6 months)
- NDIS Worker Screening Check may be a requirement of this role
- Certificate/Diploma Business, Frontline Management or Scheduling desirable but not essential
Things that work for you:
- Opportunity to join a modern residence redefining the expectations of aged care
- Competitive salary packaging options up to £15,990, Novated leasing, plus an optional Meals and Entertainment card up to £2,650 per annum
- Opportunity to work for the nation's largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision
- Friendly team environment with a great community care spirit
- Ability to visibly see your impact on the business and its service
- No cost uniforms and training
- Free annual flu vaccination
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport (FP)
Because you're like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.
Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It's about building a true partnership around trust and respect. That's why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.
Reconciliation Action Plan
St Vincent's Health Australia embraces Aboriginal and Torres Strait Islander people's unique perspectives, knowledge, and culture. We strive to achieve better physical, mental, and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
No agencies please.
Home Care Scheduler (Community) - Eltham employer: St Vincent's Health Australia
Contact Detail:
St Vincent's Health Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Care Scheduler (Community) - Eltham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. St Vincent's is all about compassion and care, so think about how your experiences align with their mission and be ready to share those stories.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your passion for care and your relevant experience confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the St Vincent's team and making a difference in the community.
We think you need these skills to ace Home Care Scheduler (Community) - Eltham
Some tips for your application 🫡
Show Your Heart: When you're writing your application, let your compassion and care shine through. We want to see not just what you've done, but who you are and how you connect with others.
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and customer service. We love seeing how your skills align with our values, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your experience and how it relates to the role of Home Care Scheduler.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at St Vincent's Health Australia
✨Show Your Compassion
As a Home Care Scheduler, it's crucial to demonstrate your genuine desire to care for others. Share personal experiences where you've shown compassion and connection, as this aligns perfectly with what St Vincent's values.
✨Know the Scheduling Systems
Familiarise yourself with scheduling and attendance systems like Procurra, Kronos, or Workday. If you have experience with these tools, be ready to discuss how you've used them to ensure prompt and accurate services in previous roles.
✨Highlight Your Customer Service Skills
Customer service is key in this role. Prepare examples of how you've handled high-pressure situations while maintaining excellent communication and attention to detail. This will show that you can thrive in a fast-paced environment.
✨Understand Aged Care Principles
Brush up on your knowledge of aged care and resident rights. Being able to articulate your understanding of person-centred care will demonstrate that you’re not just qualified on paper but also aligned with the ethos of St Vincent's.