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- Tasks: Lead a passionate team of volunteers and drive sales in our Horsham shop.
- Company: Join St Vincent de Paul Society, a leading not-for-profit making a real difference.
- Benefits: Competitive salary, tax benefits, family-friendly environment, and hybrid working model.
- Other info: Be part of a diverse team committed to social justice and community support.
- Why this job: Make a significant impact in your community while developing your leadership skills.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join one of Victoria's leading not for profits and be a part of something big!
Competitive Salary + Tax reducing salary package
Full time, ongoing role | Location: Horsham (This is an on-site position)
Hourly rate: $34.36 base rate + salary packaging
About St Vincent de Paul Society
For more than 170 years we have been providing practical and compassionate support to people across Victoria whose daily struggles can include putting food on the table, paying essential utilities and ensuring their children remain at school to obtain an education. Our organisation provides many services and programs, including soup vans, education programs, home visitation programs and VincentCare Victoria (VCV), which assist some of Victoria’s most vulnerable communities, such as people experiencing homelessness, the housing crisis and family violence, and the elderly.
Little bit about the role
We are currently seeking a retail superstar to lead a diverse team of volunteers in our Horsham shop! You will lead a team of staff and volunteers who are just as passionate about giving back to their communities as you will be! A hive of activity, this shop is offering a unique opportunity for you to contribute to your local community by growing sales, coaching your budding retail heroes and, in turn, bringing in much needed funds to one of Victoria's leading not-for-profit organisations!
Your responsibilities:
- Leading our volunteer team to deliver a memorable experience with our customers
- Striving for, meeting and beating sales targets
- Training and supporting our dedicated team of volunteers
About you
You are a truly inspirational leader who is well regarded for their communication skills and their ability to coach and mentor their team. Great at visual merchandising? Love achieving results? Want to make your shop an amazing place for our dedicated volunteers? If you have answered yes, this could be a truly great opportunity for you to make a significant impact.
More specifically you will have:
- A real passion for delivering incredible customer service;
- Retail management experience with a real focus on people;
- Proven retail apparel sales experience with a drive to succeed and achieve results;
- Ability to manage competing priorities, tasks and overall expectations;
- A “Can do” proactive attitude and positive team spirit.
Why work for us?
We offer salary packaging, sometimes called salary sacrificing, which is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value. We make an incredible difference in the lives of over 300,000 people every year. We believe in families, so we like to provide a family-friendly environment in which to work. We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #SocialJustice. Hybrid working model.
Where good happens #Goodworks
If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter that tells us a little more about you and your suitability for the role.
Applications close: 25th May 2026. Please note: Candidates may be reviewed and progressed as applications are received, rather than after the advertised closing date. SVDP reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure due consideration is given to your suitability. Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.
St Vincent de Paul Society Victoria is proactive in supporting child safety; we value diversity and aim to build an inclusive environment that champions, embraces and respects differences; we encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientations, and gender identities and expressions.
No agencies please.
Shop Manager - Horsham employer: St Vincent de Paul Society
Contact Detail:
St Vincent de Paul Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Horsham
✨Tip Number 1
Get to know the organisation! Research St Vincent de Paul Society and understand their mission. This will help you connect your passion for community service with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and team leadership. Show us how your experience aligns with leading a diverse team of volunteers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at St Vincent de Paul Society.
We think you need these skills to ace Shop Manager - Horsham
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your passion for retail and community service shine through! We want to see how much you care about making a difference and leading a team of volunteers.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management and customer service. We’re looking for specific examples that demonstrate your ability to lead and inspire a team!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique experiences and what makes you a great fit for our team.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at St Vincent de Paul Society
✨Know the Organisation
Before your interview, take some time to research St Vincent de Paul Society. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused work.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Highlight your communication skills and how you can inspire those around you.
✨Demonstrate Your Retail Expertise
Be ready to discuss your retail management experience, especially in relation to achieving sales targets and customer service excellence. Think of specific instances where you’ve improved sales or enhanced customer experiences, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the shop's current challenges, the team dynamics, or how success is measured in the role. It shows that you're engaged and thinking critically about how you can contribute.