At a Glance
- Tasks: Manage calls, greet visitors, and handle school communications.
- Company: St Thomas More Academy, a supportive and welcoming environment.
- Benefits: Part-time hours, term time only, and a chance to develop your skills.
- Other info: Join a team dedicated to safeguarding and supporting students.
- Why this job: Be the friendly face of the school and make a difference every day.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 12000 - 15000 £ per year.
7 hours per week, 38 weeks per year (term time only) Friday 8:30am-4:00pm.
The Governors are looking to appoint a Receptionist to work collaboratively with other support staff to provide effective support to the school. Reporting to the School Secretary, the successful candidate will be enthusiastic, customer-focused, adaptable and efficient with excellent interpersonal skills to act as a first point of contact for customers phoning, emailing and visiting St Thomas More. Candidates must be able to work independently and as part of a team.
The role of receptionist is varied and includes:
- Managing incoming calls
- Taking accurate messages
- Meeting and greeting visitors in line with appropriate safeguarding protocols
- Managing outgoing and incoming post
- Using Bromcom (school’s student database)
The academy is committed to safeguarding children and successful candidates will be subject to an Enhanced DBS check. Our commitment to safeguarding is underpinned by robust processes and checks which are in place.
Receptionist in Crewe employer: St Thomasmore
St Thomas More Academy is an excellent employer that values collaboration and community, providing a supportive work environment for its staff. With a strong commitment to safeguarding and professional development, employees can expect opportunities for growth while contributing to the positive atmosphere of the school. Located in a vibrant educational setting, this role offers a chance to make a meaningful impact on students and families alike.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Crewe
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like St Thomasmore and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at St Thomasmore and let us see your personality shine through!
We think you need these skills to ace Receptionist in Crewe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and St Thomasmore.
Get Familiar with Our Brand:Before applying, take some time to learn about St Thomasmore and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at St Thomasmore
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress St Thomasmore.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which St Thomasmore will surely appreciate.
