Tech Support Officer: Multi-Site IT & Learning Innovation

Join Our Team as a Technology Support Officer! Ready to combine your technical expertise with a passion for education? As our Technology Support Officer, you will support teachers and students across multiple schools, ensuring that the technology they rely on for success is always operational. In this role, you won’t just fix IT issues—you’ll help shape the future of learning by integrating technology into the classroom and beyond.

As part of our team, you’ll work with modern, advanced IT infrastructure and be involved in the rollout of new equipment and technology across our schools. This is a fantastic opportunity to expand your skills and grow your expertise in an ever-evolving educational environment. We’re committed to your professional development, offering regular training sessions, access to the latest educational technology, and opportunities to work on innovative projects that enhance learning. Whether you’re troubleshooting complex issues or implementing new systems, you’ll gain valuable experience while making a real difference.

Core Purpose

As our Technology Support Officer, you will be the go-to expert for day-to-day IT support in our schools, reporting directly to the Deputy Trust IT Manager. Your main responsibility will be to maintain fully operational IT networks, providing hardware and software support, MIS support, and ensuring IT security compliance across multiple sites. A full UK driving license and access to a vehicle is required.

We will offer the successful applicants:

• A happy, welcoming and supportive team where everyone is committed to staff development and raising standards for all in an enjoyable and purposeful environment.
• Genuine opportunities for career progression - with 23 academies in our family, and 84 academies across the Diocese, opportunities for career progression are a reality.
• Pension - automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
• Terms and Conditions - we have committed to following nationally agreed terms and conditions for pay for both teachers and support staff.

Our Trust strives to be a supportive, inclusive, caring and positive community where every staff member has a sense of belonging. We are committed to cultivating an equitable working environment where staff treat one another with dignity and respect and where every individual can fulfil their potential. We warmly welcome those of different cultures, ethnicities and beliefs. This includes those of all faiths, the Catholic faith and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools.

We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.