At a Glance
- Tasks: Support customers and sales teams, ensuring smooth order processing and excellent service.
- Company: Join a growing construction business in a supportive team environment.
- Benefits: Competitive salary, 25 days holiday, and clear career progression opportunities.
- Other info: Full-time office-based role with training and development opportunities.
- Why this job: Gain valuable experience in a dynamic role with real responsibility and growth potential.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Wetherby | £30,000 - £35,000 | Full-Time | Office Based
ST TALENT are recruiting for a Sales Support Executive to join a growing construction business based in Wetherby. This is a fantastic opportunity for an organised and customer-focused professional to join a busy commercial team in a varied role that combines customer service, sales support, order coordination and administration.
Working closely with the Sales Director and wider sales team, you'll play a key role in ensuring customers receive a seamless experience from initial enquiry through to delivery, whilst supporting the smooth running of the sales function.
The Role
As Sales Support Executive, you'll be the link between customers, sales and operations, ensuring enquiries, orders and deliveries are managed efficiently and professionally. Key responsibilities include:
- Acting as the first point of contact for customer enquiries via phone, email and website enquiries
- Supporting customers throughout the sales and order process, providing updates and resolving queries
- Preparing quotations, processing orders and maintaining sales documentation
- Managing and following up customer enquiries to support the sales pipeline
- Coordinating deliveries and liaising with transport providers to ensure orders arrive on time
- Providing ETAs, obtaining proof of delivery and resolving any logistics issues
- Maintaining accurate CRM records and updating sales reports
- Supporting the Sales Director and wider sales team with reporting and administrative tasks
- Assisting with process improvements and ensuring a first-class customer experience
About You
We're keen to speak with candidates who have:
- Previous experience in a Sales Support, Customer Service, Internal Sales, Account Coordinator or Commercial Administration role
- Strong organisational skills and excellent attention to detail
- A proactive and solutions-focused approach to work
- Confident communication skills and the ability to build strong customer relationships
- Experience using CRM systems and Microsoft Office
- The ability to manage multiple priorities in a fast-paced environment
- Experience within construction, manufacturing, distribution, building materials or a product-based environment would be advantageous but is not essential.
What's on Offer?
- £30,000 - £35,000 salary depending on experience
- 25 days holiday plus bank holidays
- Full-time office-based role in Wetherby
- Supportive and collaborative team environment
- Training and development opportunities
- Clear progression routes into customer-facing sales and leadership positions
If you're looking for a varied role where you'll have genuine responsibility and opportunities to develop your career, we'd love to hear from you.
This vacancy is being advertised by ST TALENT Ltd, an Employment Agency. Visit our website for more details.
Sales Support Executive in Wetherby employer: ST Talent
Join a dynamic and growing construction business in Wetherby as a Sales Support Executive, where you'll thrive in a supportive and collaborative team environment. With a competitive salary of £30,000 - £35,000, 25 days holiday plus bank holidays, and clear progression routes into customer-facing sales and leadership positions, this role offers meaningful career development opportunities. Experience a workplace that values organisation, customer focus, and proactive problem-solving, ensuring you play a vital role in delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Wetherby
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Sales Support Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their business and ready to contribute to their success from day one.
✨Tip Number 3
Practice your communication skills! As a Sales Support Executive, you'll need to be confident and clear when dealing with customers. Role-play common scenarios with a friend to get comfortable with handling enquiries and resolving issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Support Executive in Wetherby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Support Executive role. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you an ideal candidate. Be sure to mention your proactive approach and organisational skills.
Showcase Your Communication Skills:As a Sales Support Executive, communication is key! In your application, demonstrate your ability to build relationships and resolve queries effectively. We want to see how you can connect with customers and support our sales team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get in touch with you about this exciting opportunity!
How to prepare for a job interview at ST Talent
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Executive role. Familiarise yourself with the key responsibilities like managing customer enquiries and coordinating deliveries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences. Think of times when you successfully managed multiple priorities or improved a process. This will highlight your ability to thrive in a fast-paced environment.
✨Communicate Confidently
As you'll be the first point of contact for customers, it's crucial to display confident communication skills during the interview. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios to showcase your problem-solving abilities.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is mentioned in the job description, brush up on any relevant software you've used before. If you have experience with specific systems, be ready to discuss how you utilised them to enhance customer relationships and streamline processes.
