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- Tasks: Lead operations and estimating for a growing interiors business, ensuring top-notch customer service.
- Company: Rapidly expanding interiors company based in Leeds with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with a focus on customer satisfaction and project efficiency.
- Why this job: Join a vibrant team and make a real impact in the fitted furniture sector.
- Qualifications: Strong leadership skills and experience in estimating or project coordination.
The predicted salary is between 40000 - 50000 £ per year.
ST TALENT are recruiting an Operations and Estimating Manager for a rapidly expanding Leeds based interiors business. Responsible for managing a direct operations and estimating function within the fitted furniture and interiors sector, overseeing the customer journey from initial enquiry through to final installation. The role combines team leadership, operational management, and estimating responsibilities, supporting both private residential customers and SME housing developments.
Key Responsibilities
- Team Leadership & Operations
- Manage and support the direct team to ensure high standards of customer service and project delivery.
- Oversee day-to-day operational activities, ensuring projects progress efficiently from enquiry to installation.
- Coordinate internal teams including design, manufacturing, installation, and customer service functions.
- Monitor workflow, project timelines, and customer communications to maintain service standards.
- Support team development through coaching, training, and performance management.
- Estimating & Commercial Support
- Prepare accurate cost estimates for fitted furniture and interior projects across SME developments.
- Analyse drawings, specifications, and tender documentation to determine material, manufacturing, and installation costs.
- Produce detailed pricing breakdowns and ensure all project costs are clearly documented.
- Work closely with project managers, designers, and suppliers to ensure estimates remain competitive and commercially viable.
- Support the tendering process by reviewing specifications and preparing accurate quotations.
- Contribute to cost control and profitability by maintaining accuracy in estimating and pricing activities.
- Design & Project Collaboration
- Collaborate with design teams and, where required, support or produce design concepts aligned with project requirements.
- Ensure proposed solutions meet quality, manufacturing, and installation standards.
- Liaise with suppliers and production teams to confirm specifications and delivery requirements.
- Assist in resolving project and installation issues to maintain customer satisfaction and project efficiency.
Skills & Experience
- Strong leadership and team management experience.
- Proven background in estimating, project coordination, or operations within fitted furniture or interiors.
- Ability to interpret technical drawings, specifications, and tender documents.
- Strong commercial awareness with experience preparing detailed quotations and pricing breakdowns.
- Excellent organisational and communication skills.
- High attention to detail and accuracy.
- Strong understanding of manufacturing and installation processes within the furniture or interiors sector.
- Ability to manage multiple projects and deadlines simultaneously.
- Customer-focused approach with strong relationship management skills.
Key Competencies
- Leadership and decision-making
- Commercial awareness
- Attention to detail
- Problem-solving
- Customer service excellence
- Time and project management
- Cross-functional collaboration
- Organisational and operational management
Operations and Estimating Manager in Yorkshire employer: ST Talent Ltd
Contact Detail:
ST Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Estimating Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the interiors and furniture sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past projects, especially those related to estimating and operations management. This will give you an edge when discussing your experience with hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Be ready to discuss how your leadership and estimating skills can contribute to their success in the fitted furniture sector.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Operations and Estimating Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations and Estimating Manager. Highlight your leadership experience, estimating skills, and any relevant projects you've managed in the fitted furniture or interiors sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention specific experiences that showcase your customer service excellence and project management skills.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional, reflecting the high standards we uphold at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently. Plus, you'll get to explore more about our company culture and values while you're at it!
How to prepare for a job interview at ST Talent Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of operations and estimating in the fitted furniture and interiors sector. Brush up on your knowledge of project management, cost estimation, and customer service standards. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Since this role involves team leadership, be prepared to discuss your experience managing teams. Think of specific examples where you've successfully led a team, resolved conflicts, or improved processes. Highlighting your leadership style will demonstrate your capability to manage and support a direct team effectively.
✨Prepare for Technical Questions
Expect questions about interpreting technical drawings and preparing detailed quotations. Familiarise yourself with common terminology and processes in the industry. Being able to discuss how you analyse specifications and produce accurate estimates will set you apart from other candidates.
✨Emphasise Customer Focus
This role is all about ensuring a great customer journey, so be ready to talk about your approach to customer service. Share examples of how you've maintained high standards of customer satisfaction and how you've handled any challenges. A strong customer-focused mindset will resonate well with the interviewers.