At a Glance
- Tasks: Support customers and sales teams, ensuring smooth order processing and excellent service.
- Company: Growing construction business in Wetherby with a supportive team culture.
- Benefits: Competitive salary, 25 days holiday, training opportunities, and clear career progression.
- Other info: Fast-paced environment with genuine responsibility and growth potential.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in sales support or customer service, strong organisational skills, and proactive attitude.
The predicted salary is between 30000 - 35000 £ per year.
ST TALENT are recruiting for a Sales Support Executive to join a growing construction business based in Wetherby. This is a fantastic opportunity for an organised and customer-focused professional to join a busy commercial team in a varied role that combines customer service, sales support, order coordination and administration.
Working closely with the Sales Director and wider sales team, you'll play a key role in ensuring customers receive a seamless experience from initial enquiry through to delivery, whilst supporting the smooth running of the sales function.
The Role
As Sales Support Executive, you'll be the link between customers, sales and operations, ensuring enquiries, orders and deliveries are managed efficiently and professionally. Key responsibilities include:
- Acting as the first point of contact for customer enquiries via phone, email and website enquiries
- Supporting customers throughout the sales and order process, providing updates and resolving queries
- Preparing quotations, processing orders and maintaining sales documentation
- Managing and following up customer enquiries to support the sales pipeline
- Coordinating deliveries and liaising with transport providers to ensure orders arrive on time
- Providing ETAs, obtaining proof of delivery and resolving any logistics issues
- Maintaining accurate CRM records and updating sales reports
- Supporting the Sales Director and wider sales team with reporting and administrative tasks
- Assisting with process improvements and ensuring a first-class customer experience
About You
We're keen to speak with candidates who have:
- Previous experience in a Sales Support, Customer Service, Internal Sales, Account Coordinator or Commercial Administration role
- Strong organisational skills and excellent attention to detail
- A proactive and solutions-focused approach to work
- Confident communication skills and the ability to build strong customer relationships
- Experience using CRM systems and Microsoft Office
- The ability to manage multiple priorities in a fast-paced environment
- Experience within construction, manufacturing, distribution, building materials or a product-based environment would be advantageous but is not essential.
What's on Offer?
- £30,000 - £35,000 salary depending on experience
- 25 days holiday plus bank holidays
- Full-time office-based role in Wetherby
- Supportive and collaborative team environment
- Training and development opportunities
- Clear progression routes into customer-facing sales and leadership positions
If you're looking for a varied role where you'll have genuine responsibility and opportunities to develop your career, we'd love to hear from you. This vacancy is being advertised by ST TALENT Ltd, an Employment Agency. Visit our website for more details.
Locations
Sales Support Executive in Wetherby, Yorkshire employer: ST Talent Ltd
Join a dynamic and supportive team in Wetherby as a Sales Support Executive, where your organisational skills and customer focus will be valued. With a competitive salary, 25 days of holiday, and clear pathways for career progression, this role offers not just a job but a meaningful opportunity to grow within a thriving construction business. Experience a collaborative work culture that prioritises employee development and ensures a seamless customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Wetherby, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, and think about how your skills can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Sales Support Executive, you'll need to be confident and clear when talking to customers. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are excited about joining our team and making a difference.
We think you need these skills to ace Sales Support Executive in Wetherby, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Executive role. Mention specific experiences that demonstrate your proactive approach and ability to manage multiple priorities.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your confident communication style. Keep it clear, concise, and professional – just like you would when dealing with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ST Talent Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Executive role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you demonstrate your suitability and show that you're genuinely interested in the position.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales support. Be ready to discuss how you've handled customer enquiries, resolved issues, and managed multiple priorities in a fast-paced environment. Use specific examples from your past roles to illustrate your skills and approach.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss how you keep track of tasks and manage your time effectively. You might want to share any tools or methods you use to stay organised, especially if they relate to CRM systems or order coordination.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the sales process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
