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For Companies At a Glance
- Tasks: Lead operations and estimating for a growing interiors business, ensuring top-notch customer service.
- Company: Rapidly expanding interiors company based in Leeds with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with a focus on customer satisfaction and project efficiency.
- Why this job: Join a vibrant team and make a real impact in the fitted furniture sector.
- Qualifications: Strong leadership skills and experience in estimating or project coordination.
The predicted salary is between 40000 - 50000 £ per year.
ST TALENT are recruiting an Operations and Estimating Manager for a rapidly expanding Leeds based interiors business. Responsible for managing a direct operations and estimating function within the fitted furniture and interiors sector, overseeing the customer journey from initial enquiry through to final installation. The role combines team leadership, operational management, and estimating responsibilities, supporting both private residential customers and SME housing developments.
Key Responsibilities
- Team Leadership & Operations
- Manage and support the direct team to ensure high standards of customer service and project delivery.
- Oversee day-to-day operational activities, ensuring projects progress efficiently from enquiry to installation.
- Coordinate internal teams including design, manufacturing, installation, and customer service functions.
- Monitor workflow, project timelines, and customer communications to maintain service standards.
- Support team development through coaching, training, and performance management.
- Estimating & Commercial Support
- Prepare accurate cost estimates for fitted furniture and interior projects across SME developments.
- Analyse drawings, specifications, and tender documentation to determine material, manufacturing, and installation costs.
- Produce detailed pricing breakdowns and ensure all project costs are clearly documented.
- Work closely with project managers, designers, and suppliers to ensure estimates remain competitive and commercially viable.
- Support the tendering process by reviewing specifications and preparing accurate quotations.
- Contribute to cost control and profitability by maintaining accuracy in estimating and pricing activities.
- Design & Project Collaboration
- Collaborate with design teams and, where required, support or produce design concepts aligned with project requirements.
- Ensure proposed solutions meet quality, manufacturing, and installation standards.
- Liaise with suppliers and production teams to confirm specifications and delivery requirements.
- Assist in resolving project and installation issues to maintain customer satisfaction and project efficiency.
Skills & Experience
- Strong leadership and team management experience.
- Proven background in estimating, project coordination, or operations within fitted furniture or interiors.
- Ability to interpret technical drawings, specifications, and tender documents.
- Strong commercial awareness with experience preparing detailed quotations and pricing breakdowns.
- Excellent organisational and communication skills.
- High attention to detail and accuracy.
- Strong understanding of manufacturing and installation processes within the furniture or interiors sector.
- Ability to manage multiple projects and deadlines simultaneously.
- Customer-focused approach with strong relationship management skills.
Key Competencies
- Leadership and decision-making
- Commercial awareness
- Attention to detail
- Problem-solving
- Customer service excellence
- Time and project management
- Cross-functional collaboration
- Organisational and operational management
Operations and Estimating Manager employer: ST Talent Ltd
Contact Detail:
ST Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Estimating Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the interiors and furniture sector. Attend industry events or join relevant online groups to meet potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their customer journey and be ready to discuss how your leadership and estimating skills can enhance their operations. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in past projects, especially in estimating and operations. This will highlight your ability to manage multiple projects effectively.
We think you need these skills to ace Operations and Estimating Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations and Estimating Manager. Highlight your leadership experience, estimating skills, and any relevant projects you've managed in the fitted furniture or interiors sector.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, managed operations, and delivered excellent customer service in previous positions.
Showcase Your Attention to Detail: Since this role requires a high level of accuracy in estimating and project management, make sure to demonstrate your attention to detail in your application. Double-check for typos and ensure all information is clear and precise.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ST Talent Ltd
✨Know Your Stuff
Make sure you understand the ins and outs of operations and estimating in the fitted furniture sector. Brush up on your knowledge of project management, cost estimation, and customer service processes. Being able to discuss specific examples from your past experience will show that you're not just familiar with the role but have hands-on expertise.
✨Showcase Your Leadership Skills
As this role involves team leadership, be prepared to share your experiences managing teams. Think of specific situations where you’ve motivated your team or resolved conflicts. Highlighting your coaching and performance management skills will demonstrate that you can lead effectively and maintain high standards.
✨Be Detail-Oriented
Given the importance of accuracy in estimating and pricing, be ready to discuss how you ensure precision in your work. Bring examples of how you've handled technical drawings or tender documents in the past. This will show that you pay attention to detail and understand the significance of getting it right.
✨Communicate Clearly
Strong communication skills are key in this role, so practice articulating your thoughts clearly and concisely. Be prepared to explain complex concepts in a way that’s easy to understand. This will not only help you during the interview but also reflect your ability to liaise effectively with internal teams and customers.