At a Glance
- Tasks: Monitor appointment systems and assist patients face-to-face and over the phone.
- Company: Join St Stephens Health Centre, a caring NHS healthcare provider.
- Benefits: Supportive environment with a focus on health and wellbeing.
- Other info: Opportunity to work in a respectful and collaborative team.
- Why this job: Make a real difference in patient experiences and community health.
- Qualifications: GCSEs in English and Maths; experience in a GP practice required.
The predicted salary is between 23970 - 25674 £ per year.
Your main responsibility will be to monitor the practice appointment system. You will interact and assist with patients face-to-face and over the telephone. Your aim will be to give the best patient experience from start to finish.
St Stephens Health Centre is an NHS healthcare provider. We are a team, working in partnership with our local community to help promote and support health and wellbeing. St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties will include:
- Greeting and directing patients
- Dealing with patient registration
- Booking appointments
- Processing of information
You will act as the central point of contact for patients and will distribute information, messages and enquiries to the clinical team.
Qualifications: GCSE grade A to C in English and Maths
Experience:
- Experience of working in a GP practice
- Experience using EMIS
- Experience with recall
- Experience with scanning and emails
- 2 years in GP setting
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist - Bow in London employer: St Stephen's Health Centre
St Stephens Health Centre is an exceptional employer, dedicated to fostering a supportive and respectful work environment for its staff. With a strong commitment to employee growth and community health, we offer opportunities for professional development while ensuring a collaborative atmosphere that prioritises patient care. Located in Bow, our practice not only values the well-being of our patients but also invests in the well-being of our team, making it a rewarding place to work.
Contact Details:
St Stephen's Health Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist - Bow in London
✨Tip Number 1
Get to know the practice! Research St Stephens Health Centre and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience in a GP setting, especially with EMIS and patient interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees of St Stephens on LinkedIn. They can provide insider tips about the practice and might even give you a heads-up about upcoming opportunities.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives you a better chance of standing out in the hiring process.
We think you need these skills to ace GP Receptionist - Bow in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in a GP practice and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent patient care and how you can contribute to our team at St Stephens Health Centre.
Showcase Your Communication Skills:As a GP Receptionist, you'll be interacting with patients daily. Make sure your application reflects your ability to communicate clearly and effectively, both in writing and verbally.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at St Stephen's Health Centre
✨Know Your Stuff
Make sure you’re familiar with the duties of a GP receptionist. Brush up on appointment systems, patient registration processes, and how to handle enquiries. Being knowledgeable about EMIS and recall systems will definitely give you an edge!
✨Show Your People Skills
Since you'll be interacting with patients face-to-face and over the phone, practice your communication skills. Think about how you can convey kindness and respect in your responses. Maybe even role-play with a friend to get comfortable!
✨Demonstrate Team Spirit
St Stephens Health Centre values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share examples of how you supported your colleagues or contributed to a positive work environment.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This shows your interest in the role and the organisation. You might ask about their approach to patient care or how they support staff development. It’s a great way to engage and leave a lasting impression!
