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- Tasks: Manage appointments and provide top-notch support to patients in a busy healthcare setting.
- Company: Join the friendly team at St Stephen's Health Centre, an NHS provider.
- Benefits: Gain valuable experience while making a difference in patient care.
- Why this job: Help others and thrive in a supportive, community-focused environment.
- Qualifications: GCSEs in English and Maths; experience in a GP practice preferred.
- Other info: Opportunity for personal growth in a caring and respectful workplace.
The predicted salary is between 24000 - 36000 £ per year.
Do you thrive in a fast-paced environment? Do you have at least one year of experience working in a healthcare setting? Do you gain job satisfaction from helping others? This role may be for you.
At St Stephen's Health Centre we are a friendly team driven by the goal of giving the best patient care and experience.
Main duties of the jobYour main responsibility will be to monitor the practice appointment system. You will interact with patients face-to-face and over the telephone. Your aim will be to provide the best patient experience from start to finish.
About usSt Stephens Health Centre is an NHS healthcare provider. We are a team working in partnership with our local community to promote health and wellbeing. St Stephens is committed to providing an environment that is caring, kind and respectful to our patients and staff.
Job responsibilitiesTo undertake a wide range of reception and administrative duties and provide general support to the multidisciplinary team. Duties include greeting and directing patients, dealing with patient registration, booking appointments, processing information. You will act as the central point of contact for patients and will distribute information, messages and enquiries to the clinical team.
Person SpecificationQualifications
GCSE grade A–C in English and Maths
Experience
Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist - Bow employer: St Stephen's Health Centre
Contact Detail:
St Stephen's Health Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist - Bow
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on St Stephen's Health Centre. Familiarise yourself with their values and services. This will help you show genuine interest and align your answers with what they care about.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Think of examples from your past experience that highlight your skills in a healthcare setting. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare environment. Wear something smart and professional to show that you take the opportunity seriously. It’s all about making a great impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace GP Receptionist - Bow
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you love helping others. Share any experiences that highlight your commitment to providing excellent patient care, as this is super important for us at St Stephen's Health Centre.
Highlight Relevant Experience: Make sure to mention your experience in a healthcare setting, especially if you've worked in a GP practice before. We want to see how your background aligns with the role, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at St Stephen's Health Centre
✨Know Your Stuff
Before the interview, brush up on your knowledge of the NHS and St Stephen's Health Centre. Understand their values and how they prioritise patient care. This will show that you’re genuinely interested in the role and align with their mission.
✨Practice Makes Perfect
Rehearse common interview questions related to the GP receptionist role. Think about scenarios where you've provided excellent patient service or handled difficult situations. This will help you articulate your experience clearly and confidently.
✨Showcase Your People Skills
As a GP receptionist, you'll be interacting with patients regularly. Be prepared to discuss how you handle face-to-face interactions and phone calls. Share examples of how you've made patients feel welcome and supported in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready for them. Ask about their team dynamics or how they measure patient satisfaction. This shows that you’re engaged and thinking about how you can contribute to their goals.
