Salary: £45,000 - 50,000 per year
Requirements
- Proven experience in a technical field, such as software or hardware product development or engineering.
- Ability to evaluate and analyse complex information.
- Natural ability to help people understand complex topics.
- Meticulous and innovative approach to product management.
- Demonstrable ability to manage product lifecycles and drive product initiatives.
- Experience documenting epics, stories, tasks, user stories, user motivation, and success criteria.
- Experience with refinements and retrospectives is desirable.
- Strong analytical and strategic skills, with the ability to analyse data and trends and provide actionable insights.
- Demonstrable experience with product tools such as the Atlassian suite, Figma, DataDog, Miro, Trello, PowerBI/Tableau, and O365.
- Knowledge of HCM or ERP is desirable.
- Proven ability to handle multiple projects simultaneously with strong prioritisation skills.
- Understanding of the systems development life cycle, including Agile and Waterfall methodologies.
- Ability to learn digital systems and adopt new technology quickly.
- Demonstrable experience using Adobe Creative Suite, Microsoft Office 365, knowledge bases, the Atlassian suite, and ideally XML tools to create documentation.
- Experience with Figma is desirable.
- Solid technical background, ideally both academic and experiential.
- Strong relationship‑building and communication skills.
- Excellent time management and the ability to retain and apply knowledge across multiple projects.
- Strong attention to detail, with the ability to balance delivery to time, cost, and quality.
Responsibilities
- Develop comprehensive and accessible documentation aligned with our branding guidelines.
- Collaborate cross‑functionally as a pragmatic bridge between marketing, sales, development, and operations.
- Build a deep understanding of our products and services to translate complex product information into simple, polished, and engaging content.
- Research and gather information through documentation review, competitor analysis, and collaboration with the wider team.
- Write user‑friendly content that meets customer needs and supports customer success.
- Maintain detailed databases of reference materials, including research, usability tests, accessibility, UX, and design specifications.
- Evaluate existing content and develop innovative improvements.
- Assist the product and development teams with UI design and usability.
- Respond to qualified ad hoc requests from customer‑facing staff in a timely manner.
- Support the Head of Product Management and Marketing by providing insights from data and trend analysis.
Technologies
- Atlassian
- Datadog
- ERP
- Figma
- Hardware
- Support
- Marketing
- Office 365
- Product Manager
- Tableau
- XML
- UX UI Design
We are an IT and software company based in Poole, Dorset, offering a hybrid working arrangement and a negotiable salary. We are expanding our product team and are looking for an Associate Product Manager to help take customer‑focused products and services to the next level. This is a collaborative role supporting product, development, marketing, sales, and operations, with a focus on turning complex product information into clear, accessible content that helps our customers succeed.
