This is an exciting opportunity to join an established clinical administration service at St Richard's Hospice. This new role has been recognised as pivotal to support the day to day working of the hospice clinical teams. The appointed individual will work across the Family Support Team and the Integrated Community Teams, supporting the administrative needs of both services. The individual will also be expected to support the Family Support Referral Line providing telephone support and advice to patients, families pre and post bereavement, and any professionals.
The role is full time and the working pattern will be over a 2-week rota to provide equitable cover to both clinical services. The post holder will also be required to provide weekend cover for the hospice In-patient Unit on a rota basis approximately every 5 weeks; this will also include covering Bank Holidays equitably with colleagues. There are enhancements for weekend work.
This post requires an Enhanced Disclosure and Barring Service check.
About you
The role will require a flexible individual with good emotional intelligence and interpersonal skills who can manage conflicting demands on their time. The post holder will have prior administrative experience and will bring a professional and steadfast approach to the role. At St Richard's, we're all united in a common goal: providing the very best care for patients, the people close to them, and carers.
What we offer
- We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
- Opportunities for flexible working
- Family friendly policies
- Fabulous subsidised on-site café
- Company enhanced sick pay (increased entitlement with length of service)
- Pension scheme and opportunity to continue NHS pension for clinical staff
- Free Will writing service
We would encourage visits to the Hospice to meet with a member of the team to find out more. If you would like to arrange a visit or to find out more please contact us.
Please note we are unable to support sponsorship for this post at this moment in time.
Clinical Administrator in Worcester employer: St Richard's Hospice
St Richard’s Hospice is an exceptional employer, offering a supportive and empowering work environment where team members are encouraged to thrive. With generous annual leave, flexible working options, and a commitment to employee development, this role as Philanthropy Manager provides a unique opportunity to make a meaningful impact in the community while enjoying a range of benefits including healthcare support and enhanced sick pay. Located in Worcester, the hospice fosters a collaborative culture that values relationship building and innovation, making it an ideal place for passionate fundraisers to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator in Worcester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like St Richard's Hospice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at St Richard's Hospice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like St Richard's Hospice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at St Richard's Hospice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at St Richard's Hospice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to St Richard's Hospice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at St Richard's Hospice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at St Richard's Hospice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research St Richard's Hospice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
