At a Glance
- Tasks: Be the go-to person for overnight guest communications and service requests.
- Company: The St. Regis London, a luxurious new hotel in Mayfair.
- Benefits: Competitive pay, unique work environment, and opportunities for personal growth.
- Other info: Work in a dynamic, elegant setting with career advancement potential.
- Why this job: Join a prestigious team and create unforgettable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25185 - 30000 £ per year.
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' - a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As Night Butler Services Agent (PBX/Switchboard), you will be the central point of contact for all guest communications overnight, delivering a seamless and highly personalised experience while managing requests with warmth, discretion and efficiency. Working closely with the Butler team and Front Office, you will coordinate requests, maintain accurate guest records and ensure a calm, professional presence throughout the night, consistently upholding St. Regis luxury service standards.
Key Responsibilities- Act as the primary contact for all overnight guest communications, including calls, messages and service requests.
- Respond to guest requests promptly, ensuring efficient coordination.
Night Butler Services Agent (PBX), Pre-Opening - The St. Regis London employer: St. Regis London
The St. Regis London offers an exceptional work environment where luxury meets personal service, making it an outstanding employer for those seeking to thrive in the hospitality industry. Located in the vibrant heart of Mayfair, employees benefit from a prestigious address and a culture that values excellence, teamwork, and professional growth. With opportunities for development within a renowned brand, staff can take pride in delivering unparalleled service while enjoying a supportive and dynamic workplace.
