At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences in a luxury setting.
- Company: Join The St. Regis London, a prestigious new destination in Mayfair.
- Benefits: Enjoy competitive salary, enhanced pension, and exclusive discounts at Marriott hotels.
- Other info: Join a vibrant team with a focus on personal growth and well-being.
- Why this job: Be part of an exciting pre-opening experience and shape the future of luxury hospitality.
- Qualifications: Experience in high-end restaurants and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature Butler Service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite - a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As Restaurant Supervisor, you will support the restaurant management team in delivering exceptional dining experiences, ensuring smooth daily operations and maintaining the highest standards of service. You will lead by example on the floor, guiding the team to provide attentive, personalised service that reflects the refined and elegant St. Regis brand. This role is ideal for a confident and service-driven professional with a passion for hospitality and team leadership.
Key Responsibilities- Support the day-to-day operation of the restaurant, ensuring seamless and efficient service
- Lead, motivate and coordinate the team to deliver exceptional guest experiences
- Monitor dining areas for service standards, seating availability, guest satisfaction and overall ambience
- Conduct opening and closing duties, ensuring all areas, equipment and supplies are prepared and secured
- Oversee stock control, including inventory checks, ordering and maintaining appropriate supply levels
- Respond to guest feedback and resolve concerns promptly with professionalism and care
- Assist with training, scheduling and performance management of team members
- Act as a role model, providing coaching and guidance to support team development
- Ensure compliance with all health, safety and company policies and procedures
- Maintain accurate documentation and support administrative tasks as required
- Identify opportunities to improve operational efficiency, productivity and service quality
We are seeking an energetic and professional individual who thrives in a fast-paced, guest-focused environment. You will bring leadership presence, strong organisational skills and a genuine passion for delivering outstanding service. You should have:
- Proven experience in a high-end restaurant environment, ideally within a luxury hotel
- Previous supervisory experience with the ability to lead and motivate a team
- Strong understanding of restaurant operations and service standards
- Excellent communication and interpersonal skills
- Ability to remain calm and effective in a high-pressure environment
- Strong attention to detail and organisational skills
- A guest-centric approach with a focus on delivering memorable experiences
- Professional presentation and a positive, proactive attitude
At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.
Financial Rewards- Competitive salary designed to recognise excellence
- Enhanced pension
- Life assurance
- Company sick pay
- Additional holiday allowance
- Access to BenefitHub's exclusive retail, wellness and travel privileges
- Friends & Family preferred rates at Marriott hotels worldwide
- Clear pathway for internal promotions and transfers
- Cross-department training to refine your craft and broaden your expertise
- Expert-led development programmes
- Continuous learning through structured programmes
- Premium e-learning platform access
- Be part of an exclusive pre-opening experience shaping the future of the property
- Private Medical Insurance
- Employee Assistance Programme
- Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
- Food & Beverage discounts across Marriott properties
- Year-round wellbeing initiatives and wellness activities
- Award programmes celebrating exceptional performance
- The Astor Awards
- Distinctive Moments celebration
- Long service awards
- Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
- Vibrant social calendar with team events and engagement activities
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Restaurant Supervisor, Pre-Opening - The St. Regis London in Islington employer: St. Regis London
The St. Regis London offers an exceptional work environment where hospitality professionals can thrive in a prestigious setting. With a focus on employee growth through structured development programmes and cross-department training, team members are empowered to refine their skills while enjoying competitive benefits and a vibrant social culture. As part of a luxury brand in the heart of Mayfair, employees will be at the forefront of delivering exquisite experiences, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor, Pre-Opening - The St. Regis London in Islington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you get the chance to visit The St. Regis London before applying, do it. Dress smartly and engage with the staff. This not only shows your interest but also gives you a feel for the brand's vibe.
✨Tip Number 3
Prepare for the interview by knowing the menu! Familiarise yourself with the restaurant’s offerings and service style. This will help you demonstrate your passion for the role and impress the hiring team with your knowledge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at The St. Regis London right there, making it super easy for us to connect.
We think you need these skills to ace Restaurant Supervisor, Pre-Opening - The St. Regis London in Islington
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional service and how you’ve gone above and beyond for guests in the past.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Restaurant Supervisor at The St. Regis London.
Highlight Leadership Skills:As a potential leader in our restaurant, it’s crucial to showcase your supervisory experience. Talk about times when you’ve motivated a team or resolved conflicts, demonstrating your ability to lead by example.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The St. Regis London.
How to prepare for a job interview at St. Regis London
✨Know the Brand Inside Out
Before your interview, take some time to research The St. Regis London and its unique offerings. Understand their commitment to exceptional service and how they blend history with modernity. This knowledge will help you demonstrate your genuine interest in the role and align your answers with the brand's values.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and maintain high service standards, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and guest-centric approach. Think of situations where you've had to handle guest feedback or improve service quality. Practising these scenarios will help you articulate your thought process and demonstrate your ability to remain calm under pressure.
✨Dress to Impress
First impressions matter, especially in a luxury environment like The St. Regis. Dress professionally and ensure your appearance reflects the elegance of the brand. A polished look not only shows respect for the interviewers but also aligns with the high standards expected in the hospitality industry.
