Head Expeditor, Pre-Opening - The St. Regis London

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' - a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Head Expeditor, you will play a vital role as the bridge between the kitchen and restaurant, ensuring seamless communication, coordination and the timely delivery of every dish to the highest standards. You will be responsible for orchestrating the flow of service, maintaining consistency in food presentation, and ensuring every plate leaving the kitchen meets the expectations of the St. Regis brand. This role is ideal for a highly organised and detail-driven individual who thrives in a fast-paced, high-standards environment and takes pride in delivering excellence during service.

• Act as the primary link between the kitchen and Front of House, ensuring clear and efficient communication during service.
• Coordinate the flow of dishes from kitchen to service, ensuring timing, accuracy and presentation standards are met.
• Monitor the quality of all food leaving the kitchen, ensuring compliance with specifications and brand standards.
• Ensure correct portioning, plating, garnishing and food presentation at all times.
• Communicate effectively with chefs and service teams during busy periods to maintain smooth operations.
• Support the Chef and management team by highlighting issues or service challenges promptly.
• Set up and maintain expediting stations, ensuring readiness before, during and after service.
• Ensure all serving stations, equipment and food storage areas are clean, organised and operational.
• Assist with food handling and service preparation when required.
• Maintain high standards of hygiene, cleanliness and food safety across the expediting area.
• Support training and guidance of junior team members to ensure consistency.
• Follow all health, safety and company procedures at all times.

We are seeking a highly organised and service-driven individual who demonstrates strong communication skills and attention to detail. You should have:

• Previous experience in an expeditor, kitchen or food & beverage service role, ideally within a luxury or high-end environment.
• Strong understanding of kitchen operations, service flow and food presentation standards.
• Excellent attention to detail and commitment to quality control.
• Ability to work efficiently under pressure in a fast-paced environment.
• Strong organisational skills and ability to manage multiple priorities simultaneously.
• Excellent communication skills, acting as a bridge between kitchen and service teams.
• A proactive mindset, anticipating service needs and resolving issues quickly.
• Strong teamwork skills with a collaborative approach.
• Impeccable personal presentation aligned with luxury brand standards.
• A passion for delivering consistent, high-quality dining experiences.

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

• Competitive salary designed to recognise excellence.
• Enhanced pension.
• Life assurance.
• Company sick pay.
• Additional holiday allowance.
• Access to BenefitHub's exclusive retail, wellness and travel privileges.
• Friends & Family preferred rates at Marriott hotels worldwide.

• Clear pathway for internal promotions and transfers.
• Cross-department training to refine your craft and broaden your expertise.
• Expert-led development programmes.
• Continuous learning through structured programmes.
• Premium e-learning platform access.
• Be part of an exclusive pre-opening experience shaping the future of the property.

• Private Medical Insurance.
• Employee Assistance Programme.
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties.
• Year-round wellbeing initiatives and wellness activities.

• Award programmes celebrating exceptional performance.
• The Astor Awards.
• Distinctive Moments celebration.
• Long service awards.
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements.
• Vibrant social calendar with team events and engagement activities.

*Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.