At a Glance
- Tasks: Manage guest communications and requests with warmth and precision.
- Company: The St. Regis London, a luxurious new hotel in Mayfair.
- Benefits: Competitive pay, unique work environment, and opportunities for personal growth.
- Other info: Fast-paced luxury setting with a focus on personalised guest experiences.
- Why this job: Be part of a prestigious hotel opening and deliver exceptional service.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 25185 - 30000 £ per year.
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' - a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
As Butler Services Agent (PBX/Switchboard), you will act as the central point of contact for all incoming communications to the hotel, managing guest and external requests with warmth, precision and discretion while ensuring every interaction reflects the refined and anticipatory St. Regis service. Working closely with Butlers, Front Office and operational teams, you will coordinate requests efficiently, maintain accurate guest records and contribute to a seamless, personalised guest journey within a fast-paced luxury environment.
Key Responsibilities
- Answer, record and process all guest and external calls, enquiries, messages and service requests accurately and professionally.
- Coordinate guest requests efficiently.
Butler Services Agent (PBX), Pre-Opening - The St. Regis London employer: St. Regis London
The St. Regis London offers an exceptional work environment where luxury meets professionalism, making it an outstanding employer for those seeking a career in hospitality. Located in the vibrant heart of Mayfair, employees benefit from a culture that prioritises personal growth, teamwork, and the highest standards of service, all while being part of a prestigious brand that celebrates London's rich heritage. With opportunities for development and a commitment to excellence, working at The St. Regis London promises a rewarding experience in one of the city's most iconic settings.
