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For Companies At a Glance
- Tasks: Engage with customers, process sales, and support a dynamic retail team.
- Company: Join a passionate charity team at St Raphael’s Hospice.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Make a difference while growing your career in retail.
- Qualifications: Customer service experience and a passion for charity work.
- Other info: Flexible hours and opportunities to work across multiple locations.
The predicted salary is between 1300 - 1600 £ per month.
Are you looking for an exciting new opportunity to grow your skills and be part of a dynamic team? We’re seeking an enthusiastic retail assistant to join us in our Raynes Park shop.
What you will do:
- Welcoming and engaging with customers
- Working on the till processing sales and promoting Gift Aid
- Assist the manager in ensuring merchandise is displayed in an attractive manner
- Ensure that the premises are welcoming, kept clean and tidy
- Work with volunteer team to deliver excellent customer service
- Train & develop volunteers under the guidance of the shops management
- Accepting donations from the public in line with St Raphael’s policy & Procedure
- Support and understand the sorting & pricing structure in the shop under the management guidance
- Understand the opening and closing processes of the shop sufficient to support deputising managers
- Ensure that St Raphael’s Hospice and retail policies are adhered to
- Be responsible for ensuring the shop environment complies with all H&S policies
- To cover other shops, from time to time, across the St Raphael’s Hospice chain as required
Person Specification:
- Experience of working in a customer focussed environment
- Excellent customer service skills
- Passion for the charity sector
- Calm and professional and ability to work individually or as part of a team
- Physically fit and able to carry out some aspects of manual handling
- Flexibility and self-motivation
Retail Assistant - Raynes Park in London employer: St. Raphael’s Hospice
Contact Detail:
St. Raphael’s Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Raynes Park in London
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Raynes Park shop, chat with the team, and soak up the atmosphere. This will help you understand what they value and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Show your enthusiasm for the charity sector! Research St Raphael’s Hospice and be prepared to discuss why their mission resonates with you. This will help you stand out as someone who truly cares about the cause.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself fresh in their minds and show your professionalism.
We think you need these skills to ace Retail Assistant - Raynes Park in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the charity sector shine through! We want to see that you're excited about the role and ready to engage with customers in a meaningful way.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or retail. We love seeing how your skills can contribute to our dynamic team, so don’t hold back on showcasing what you bring to the table!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at St Raphael’s Hospice.
How to prepare for a job interview at St. Raphael’s Hospice
✨Know the Charity Inside Out
Before your interview, take some time to research St Raphael’s Hospice and its mission. Understanding their values and how they operate will help you connect your answers to their goals, showing that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about engaging with customers, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the role.
✨Demonstrate Team Spirit
This position involves working closely with volunteers and other staff members. Be ready to discuss how you’ve successfully collaborated in a team before. Highlight any experiences where you trained or supported others, as this will show your ability to contribute positively to the shop environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the shop's operations. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
