At a Glance
- Tasks: Support the Shop Manager in maximising profits and leading a motivated team.
- Company: Join St Raphael's Hospice, a community-focused charity with a heart.
- Benefits: Gain valuable retail experience while making a difference in people's lives.
- Other info: Flexible hours and opportunities to work across different shops.
- Why this job: Be part of a team that supports a great cause and develops your leadership skills.
- Qualifications: Strong communication skills and a passion for retail and community service.
The predicted salary is between 20000 - 25000 £ per year.
The role of Assistant Shop Manager is to deputise and support the Shop Manager in maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and retaining a motivated team of Retail Assistants and Volunteers.
Purpose of role:
- To deputise and be accountable for all management duties as and when required in the absence of the manager – covering periods of absence.
- To assist with maximising shop income and Gift Aid.
- To actively promote the sale of ancillary products relating to the Hospice – lottery/scratch cards etc.
- To assist the manager in ensuring merchandise is displayed in an attractive manner and to sales statistics.
- To help to meet or exceed sales targets.
- To ensure that the premises are welcoming, kept clean and tidy.
- To generate sufficient stock to meet sales requirements.
- To assist with stock rotation on a regular basis and cull unsold donations, including disposal of items to St Raphael's Hospice certified contractors.
- To assist the Manager with the completion of KPIs as required.
- To supervise, train colleagues (where applicable) and maintain adequate staffing/volunteer levels to open the shop as advertised.
- To assist with the recruitment, induction, training, motivation and engagement of volunteers ensuring that the role matches their specific skill set.
- To assist with keeping an up-to-date record of volunteers, contact details and pass forward as required.
- Share shop figures and performance with the volunteer team.
- To assist the manager with the administration of the shop and timely return of information – hard copy or online as required.
- Ensure that takings are kept secure and banked as per retail policy.
- Have an awareness of local competitors and share information with the shop manager.
- Attend team meetings as required.
- To cover other shops, from time to time, across the St Raphael’s Hospice chain as required.
- To act as the secondary key holder and to respond appropriately to any emergencies or in the absence of the manager.
- Ensure that St Raphael’s Hospice and retail policies are always adhered to.
Assistant Shop Manager - Rosehill employer: St Raphael's Hospice
St Raphael's Hospice is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As an Assistant Shop Manager in Rosehill, you will benefit from a collaborative environment where your contributions directly impact the community, alongside opportunities for training and advancement within the organisation. With a focus on maximising shop income while fostering a motivated team of Retail Assistants and Volunteers, you will find meaningful and rewarding employment that aligns with your values.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Rosehill
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Shop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the shop and its values. Show us that you understand what makes St Raphael’s Hospice special and how you can contribute to maximising shop profit and engaging with volunteers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role, especially in areas like team motivation and sales targets. We want to see your passion for retail and community service shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at St Raphael’s Hospice.
We think you need these skills to ace Assistant Shop Manager - Rosehill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Shop Manager role. Highlight any previous retail management experience and your ability to motivate a team, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at St Raphael's Hospice and how you can contribute to maximising shop income and supporting our volunteers.
Showcase Your Team Spirit:We love a good team player! In your application, mention any experiences where you've successfully trained or motivated others. This will show us that you can help maintain a motivated team of Retail Assistants and Volunteers.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at St Raphael's Hospice
✨Know Your Numbers
Familiarise yourself with the shop's sales targets and previous performance metrics. Being able to discuss how you can contribute to maximising income and controlling expenditure will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and trained teams in the past. Highlighting your experience in supervising staff or volunteers will demonstrate that you can step up in the absence of the Shop Manager.
✨Understand the Community
Research St Raphael’s Hospice and its mission. Knowing about local competitors and how the shop fits into the community will help you articulate how you can promote sales and engage with customers effectively.
✨Be Ready for Practical Scenarios
Think about potential challenges you might face in the role, such as stock management or customer service issues. Be prepared to discuss how you'd handle these situations, showing your problem-solving skills and adaptability.
