We are seeking an enthusiastic and proactive ICT Field Technician to join our Trust ICT Team, supporting our academies in maintaining and developing high-quality ICT infrastructure, systems and services. Working across a cluster of schools, you will play a key role in ensuring staff and students have access to reliable technology that supports teaching, learning and day-to-day operations.
- Deliver a high standard of customer service to staff and students across the Trust.
- Provide technical support and assistance across a designated cluster of academies.
- Support and develop our ITIL-based helpdesk service, ensuring timely resolution of support requests.
- Maintain and troubleshoot a wide range of hardware, software and network solutions across diverse educational environments.
- Contribute to the delivery of exciting ICT projects and technology initiatives across the Trust.
We are looking for someone who is:
- Customer-focused - committed to providing a friendly, professional and responsive service that supports teaching and learning.
- A quick learner - able to adapt to evolving technologies and educational requirements in a fast-paced environment.
- Enthusiastic and motivated - keen to develop their skills, contribute to the team and make a positive impact across our schools.
- Flexible and adaptable - willing to occasionally undertake work outside normal working hours, including evenings and weekends, when required.
The St Ralph Sherwin Catholic Multi Academy Trust, part of the Diocese of Nottingham, is a family of 25 Catholic schools across Derby City, Derbyshire, Staffordshire, Nottinghamshire and Stockport.
Our mission is simple: to improve the lives and futures of the children and young people we serve. We provide outstanding educational opportunities, rooted in strong Catholic values, and are united by a shared commitment to excellence in everything we do.
- Excellent professional development opportunities through high-quality CPD programmes, delivered in partnership with Nottingham Teaching School Alliance. Our Leadership Academy also supports the development of future leaders.
- Opportunities for career progression across our family of 25 academies and the wider network of 84 diocesan academies.
- Employee Assistance Programme, providing free and confidential advice, guidance and wellbeing support 24 hours a day, 7 days a week.
- Competitive pension schemes, including the Local Government Pension Scheme for support staff, with generous employer contributions.
- Nationally aligned terms and conditions, ensuring fair and consistent pay and employment practices for all colleagues.
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ICT Field Technician employer: St Ralph Sherwin Catholic Multi Academy Trust
St Ralph Sherwin Catholic Multi Academy Trust is an exceptional employer that prioritises the safety and well-being of its staff and students. With a strong commitment to professional development, you will have ample opportunities for growth while working in a supportive and collaborative environment across multiple academies. Our flexible work culture and focus on community engagement make this role not only rewarding but also meaningful, as you contribute to creating a safe and inspiring learning atmosphere.
Contact Details:
St Ralph Sherwin Catholic Multi Academy Trust Recruitment Team
