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- Tasks: Support IT systems and provide excellent customer service to staff and students.
- Company: Join the St Ralph Sherwin Multi Academy Trust, dedicated to enhancing education through technology.
- Benefits: Enjoy career progression, CPD opportunities, and a solid pension scheme.
- Other info: Flexible hours and travel across schools required; great for tech enthusiasts!
- Why this job: Be part of exciting IT projects that make a real difference in education.
- Qualifications: Customer service skills and a passion for technology are essential.
The predicted salary is between 28142 - 31022 £ per year.
About This Role
"Ensuring an excellent level of teaching and learning through the use of ICT."
Grade/SCP: Band 4 SCP 11 - 17
Salary: £28,142 - £31,022 per annum
Contract: Permanent, Full time
Location: St Philip Howard Catholic Voluntary Academy, Sunlaws Street, Glossop, Derbyshire, SK13 8DR
Saint Ralph Sherwin Multi Academy Trust are looking to appoint an enthusiastic ICT Field Technician to join our team.
Responsibilities
- Provide an excellent level of customer service to our Trust’s staff and students.
- IT systems support across a cluster of schools.
- Support an active ITIL based helpdesk.
- Support a wide range of hardware and software solutions across a variety of teaching and learning environments.
- Be part of large and exciting new IT projects across the Trust and in your cluster of schools.
Qualifications & Skills
- Customer Service – Teaching and learning is at the forefront of everything we do. We provide a warm and friendly service to staff and students.
- Fast Learner – ICT and education moves at a rapid pace. We need to keep up with this to give our students the best chance of success.
- Enthusiastic – We want people who come in every day ready to excel and push themselves as part of the team.
- Availability to work out of hours and weekends; flexibility required.
The role will support a cluster of Trust academies, providing advice and technical support, therefore some travel across the Trust will be required.
Legal & EEO Statement
The St Ralph Sherwin Catholic Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to satisfactory references, which will be requested prior to interview, an enhanced Disclosure and Barring Service (DBS) check, medical check, evidence of qualifications plus verification of the right to work in the UK. Please note that the closing date may be brought forward depending upon interest.
Benefits
- Access to first class CPD opportunities.
- Genuine opportunities for career progression.
- Professional assistance – Employee Assistance Programme providing confidential, independent and unbiased information and guidance 24/7.
- Pension – automatic enrolment into the Teachers’ Pension Scheme with 23.68% employer contributions, or to the Local Government Pension Scheme for support staff.
- Terms and Conditions – nationally agreed terms and conditions for pay for both teachers and support staff.
ICT Field TechnicianEDV/2026/SPHCVA/41835 in Glossop employer: St Ralph Sherwin Catholic Multi Academy Trust
Contact Detail:
St Ralph Sherwin Catholic Multi Academy Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Field TechnicianEDV/2026/SPHCVA/41835 in Glossop
✨Tip Number 1
Network like a pro! Reach out to current employees at the Trust or similar organisations on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to ICT support and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! During interviews, let your passion for ICT and education shine through. Share examples of how you've gone above and beyond in previous roles to support teaching and learning.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Trust.
We think you need these skills to ace ICT Field TechnicianEDV/2026/SPHCVA/41835 in Glossop
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for ICT and education shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at St Ralph Sherwin Catholic Multi Academy Trust
✨Know Your Tech Inside Out
Make sure you’re familiar with the latest ICT tools and systems used in education. Brush up on your knowledge of hardware and software solutions, as well as ITIL practices, so you can confidently discuss how you would support teaching and learning environments.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent service to staff and students, prepare examples of how you've delivered outstanding customer service in the past. Think about times when you went above and beyond to help someone with a tech issue.
✨Be Ready for Flexibility Questions
This position requires some out-of-hours work and travel across schools. Be prepared to discuss your availability and how you manage your time effectively. Highlight any previous experiences where you had to adapt quickly to changing circumstances.
✨Demonstrate Your Enthusiasm
The Trust is looking for someone who is eager to learn and grow. Share your passion for ICT and education during the interview. Talk about why you want to be part of their team and how you plan to contribute to exciting new IT projects.