ICT Field Technician in Glossop

Responsibilities:

• Provide an excellent level of customer service to our Trust's staff and students.
• IT systems support across a cluster of schools.
• Support an active ITIL based helpdesk.
• Support a wide range of hardware and software solutions across a variety of teaching and learning environments.
• Be part of large and exciting new IT projects across the Trust and in your cluster of schools.
• The role will support a cluster of Trust academies, providing advice and technical support; therefore, some travel across the Trust will be required.
• Due to the nature of the role, certain tasks may need to be undertaken out of hours and at weekends; a certain level of flexibility is required.

What we are looking for:

• Customer Service: Teaching and learning is at the forefront of everything we do. We provide a warm and friendly service to staff and students.
• Fast Learner: ICT and education moves at a rapid pace. We need to keep up with this to give our students the best chance of success.
• Enthusiastic: We want people who come in every day ready to excel and push themselves as part of the team.
• Due to the nature of the role, certain tasks may need to be undertaken out of hours and at weekends; a certain level of flexibility is required.

About the St Ralph Sherwin Catholic Multi Academy Trust:

On 1st September 2018, the St Ralph Sherwin Catholic Multi Academy Trust, part of the Diocese of Nottingham, brought together 25 Catholic schools located in Derby City, Derbyshire, Staffordshire, Nottinghamshire and Stockport together in partnership, to ensure the very best spiritual, social and academic experiences and outcomes for the young people in our schools. Everything we do is to better the lives and futures of our children, providing access to first class teaching, both academically and spiritually, and we are united by our collective vision to excel.

Benefits:

• Access to first class CPD opportunities.
• We also work in partnership with Nottingham Teaching School Alliance to deliver meaningful and relevant CPD.
• Our Leadership Academy identifies and develops future leaders.
• Genuine opportunities for career progression - with 25 academies in our family, and 84 academies across the Diocese, opportunities for career progression are a reality.
• Professional assistance - you will have access to an Employee Assistance Programme which provides confidential, independent, and unbiased information and guidance 24/7. If clinically advisable, it also offers face-to-face counselling sessions.
• Pension - automatic enrolment into the Teachers' Pension Scheme with 23.68% employer contributions, or to the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
• Terms and Conditions - we have committed to following nationally agreed terms and conditions for pay for both teachers and support staff.