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For Companies At a Glance
- Tasks: Lead inventory control and manage customer claims while overseeing logistics performance.
- Company: Join St Pierre Groupe, a dynamic player in the food and beverage manufacturing industry.
- Benefits: Enjoy flexible working, private health insurance, and 27 days of annual leave plus your birthday off!
- Why this job: Be part of a collaborative team culture focused on continuous improvement and accountability.
- Qualifications: Strong Excel skills and experience with ERP systems are essential; FMCG background preferred.
- Other info: This is an entry-level full-time role with opportunities for growth and mentorship.
The predicted salary is between 30000 - 42000 £ per year.
Overview
People Business Partner at St Pierre Groupe. The Logistics and Inventory Supervisor plays a critical role in ensuring end-to-end visibility and control over inventory accuracy, 3PL warehouse performance, and outbound distribution to key retail customers. This position is accountable for managing and resolving customer shortage claims, including investigating root causes and escalating when appropriate. The role requires confidence and experience in managing a diverse team and will work closely with internal teams and external partners to challenge inefficiencies, enforce accountability, and drive continuous improvement.
Responsibilities
- Lead and execute accurate month-end and year-end stock reconciliations.
- Responsible for inventory control. Oversee the resolution and reporting practices needed to maintain and improve level of supply chain accuracy.
- Shortage Claims Management
- Monitor, manage, and report on all shortage claims from retail customers.
- Ensure all claims are validated and justified with 3PLs, customers and internal departments.
- Maintain a detailed tracker of shortage claims by value, volume, root cause, and customers.
- Escalate recurring or high-value claims and propose preventative actions.
- 3PL & Distribution Oversight
- Manage daily performance of third-party logistics providers with a focus on outbound delivery.
- Track service KPIs (delivery accuracy, pick accuracy, timeliness) and cost-to-serve.
- Conduct weekly reviews with 3PL partners to address issues and ensure SOP adherence.
- Support the validation of 3PL charges, ensuring alignment with contractual terms.
- Customer Fulfilment & Relationship Management
- Ensure timely and complete delivery of customer orders, especially for major retail partners.
- Act as escalation contact for customers regarding delivery, shortages, and service issues.
- Support service improvement initiatives in collaboration with wider teams.
- Data Analysis & Reporting
- Provide clear reporting on stock accuracy, claims performance, and distribution costs.
- Support budget planning with cost-per-case and volume forecasts.
- Analyse trends and provide data-driven recommendations to senior stakeholders.
- Support and mentor junior team members in logistics and inventory processes.
- Take a proactive role in managing a diverse team, fostering collaboration and accountability.
- Contribute to a positive and accountable team culture focused on ownership and results.
Skills & Experience
- Strong Excel and data analysis skills.
- Strong ERP system experience (e.g., M3, SAP, Oracle).
- Experience managing 3PL relationships and performance metrics.
- Demonstrated ability to analyse shortage claims and challenge where appropriate.
- Confidence in managing a diverse team.
- FMCG, frozen or temperature-controlled logistics background.
- Experience in working with large retailers.
- Exposure to freight tenders and cost control frameworks.
Personal Attributes
- Analytical and detail-oriented.
- Assertive and solutions-focused; unafraid to challenge when needed.
- Strong organizational and planning capabilities.
- Able to work independently and collaboratively.
- Calm under pressure and capable of navigating difficult conversations.
KPIs
- Inventory accuracy % (Target: >99.5%)
- Average shortage claim resolution time (Target: ≤ 5 working days)
- OTIF delivery performance (Target: >98%)
- 3PL invoice accuracy and turnaround time
- Team performance review outcomes and engagement
Package & Benefits
- Annual bonus (details to be provided)
- Defined contribution pension scheme (8% employer, minimum 1% employee contribution)
- Private Health Insurance and Medicash (after 3 months service)
- International Travel Insurance
- Employee Assistance Programme
- Annual Leave of 27 days + 1 day for your Birthday + statutory days
- Flexible working (start time between 8am-10am) + early Friday finish
- Hybrid working with a mix of 3x onsite and 2x remote days
- Excellent work location at Didsbury Towers with onsite café, parking, and events
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Supply Chain
- Industries
- Food and Beverage Manufacturing
Note: This description reflects the role as listed by St Pierre Groupe and excludes extraneous postings and platform notices.
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Logistics and Inventory Supervisor employer: St Pierre Groupe
Contact Detail:
St Pierre Groupe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics and Inventory Supervisor
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) mentioned in the job description, such as inventory accuracy and shortage claim resolution time. Being able to discuss how you can meet or exceed these targets during your conversations will show your understanding of the role.
✨Tip Number 2
Network with professionals in the logistics and inventory management field, especially those who have experience with 3PL relationships. Engaging in discussions about best practices and challenges can provide you with valuable insights that you can bring up in your interviews.
✨Tip Number 3
Prepare to demonstrate your analytical skills by bringing examples of how you've used data analysis to improve processes in previous roles. This could include specific instances where you identified inefficiencies and implemented solutions.
✨Tip Number 4
Showcase your leadership abilities by discussing your experience in managing diverse teams. Be ready to share examples of how you've fostered collaboration and accountability within your team, as this is a crucial aspect of the Logistics and Inventory Supervisor role.
We think you need these skills to ace Logistics and Inventory Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and inventory management. Focus on your skills with ERP systems, data analysis, and any previous roles that involved managing teams or 3PL relationships.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at St Pierre Groupe. Mention specific responsibilities from the job description, such as shortage claims management and team supervision, and explain how your background makes you a great fit.
Showcase Your Analytical Skills: Since the role requires strong analytical abilities, provide examples of how you've used data analysis to improve processes or resolve issues in past positions. This could include specific metrics or KPIs you've worked with.
Highlight Team Management Experience: Emphasise your experience in managing diverse teams. Discuss your approach to fostering collaboration and accountability, and provide examples of how you've successfully led a team in a challenging environment.
How to prepare for a job interview at St Pierre Groupe
✨Showcase Your Analytical Skills
As a Logistics and Inventory Supervisor, strong analytical skills are crucial. Be prepared to discuss your experience with data analysis, particularly in relation to inventory accuracy and shortage claims. Use specific examples to demonstrate how you've used data to drive improvements.
✨Demonstrate Team Management Experience
This role involves managing a diverse team, so it's important to highlight your leadership experience. Share examples of how you've successfully supervised teams, fostered collaboration, and handled difficult conversations. This will show your confidence and capability in team management.
✨Familiarise Yourself with 3PL Relationships
Understanding third-party logistics (3PL) is key for this position. Research common challenges faced in 3PL relationships and be ready to discuss how you've managed or improved these partnerships in the past. This will demonstrate your readiness to take on the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities, especially regarding shortage claims and inventory control. Think through potential scenarios you might face in the role and prepare structured responses that showcase your analytical and solutions-focused mindset.
