At a Glance
- Tasks: Manage patient enquiries, book appointments, and support clinicians in a friendly environment.
- Company: Join a caring team at a well-rated GP practice with modern facilities.
- Benefits: Earn £13.85 per hour with a supportive work culture and good transport links.
- Other info: Opportunity to work in a dynamic team with excellent career development.
- Why this job: Be the first point of contact for patients and make a real difference in their care.
- Qualifications: 2 years' experience as a GP receptionist and strong communication skills required.
The predicted salary is between 28000 - 29000 £ per year.
We are looking for a full-time (37.5 hours) experienced receptionist to join our patient-orientated and friendly teams. We are offering a competitive salary of £13.85 per hour. We aim to deliver high-quality care to our patients, and you will be central to this as the front of house staff, often being the first point of contact.
Main duties of the job
- Manage patient enquiries in person and by phone.
- Book and update appointments accurately.
- Register new patients and maintain records.
- Support clinicians and admin staff with daily tasks.
- Keep reception areas clean, safe and welcoming.
Monday to Friday (Fridays at Holborn Medical Centre). This list is not exhaustive.
About us
About our practices: 2 GP Partners, 17 salaried GPs, 2 Nurses, 2 Clinical Pharmacists and 1 Link Worker. Our combined list size is approximately 22,000 patients. High QOF scores. CQC ratings for both sites are GOOD. Modern premises. Good transport links. Both of our practices are training practices for GP registrars and medical students.
Person Specification
Experience
- 2 years' GP receptionist experience.
- Confident using IT systems and medical software.
- Calm, caring and organised with great communication skills.
Qualifications
- GCSEs (AC) in English and Maths.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Assistant/Receptionist in London employer: St Philips Medical Centre
Join our dedicated team as a GP Assistant/Receptionist, where you will play a vital role in delivering high-quality care to our patients. With a competitive salary and a supportive work culture, we prioritise employee growth through training opportunities for GP registrars and medical students. Our modern premises, excellent transport links, and friendly atmosphere make this an ideal workplace for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land GP Assistant/Receptionist in London
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP practice. Familiarise yourself with their values, services, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and reception duties. Role-play with a friend or family member to build your confidence. The more you practice, the more natural you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! During the interview, highlight your experience with IT systems and medical software. Share specific examples of how you've used these tools to improve patient interactions or streamline processes. This will demonstrate your value as a tech-savvy receptionist.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace GP Assistant/Receptionist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a GP receptionist. We want to see how your skills match the job description, so don’t be shy about showcasing your IT proficiency and communication skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re passionate about joining our friendly team and how you can contribute to delivering high-quality care to our patients.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at St Philips Medical Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of the role and the practice. Familiarise yourself with common patient enquiries and the software they use. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Communication Skills
As a GP Assistant/Receptionist, communication is key. Prepare examples of how you've effectively managed patient enquiries or resolved conflicts in the past. This will demonstrate your ability to handle the front-of-house responsibilities with ease.
✨Be Personable and Professional
Since you'll be the first point of contact for patients, it's important to convey warmth and professionalism. Practice a friendly yet professional tone in your responses, and remember to smile during the interview – it can make a huge difference!
✨Ask Insightful Questions
Prepare a few thoughtful questions about the practice and its team dynamics. This shows that you're not just interested in the job, but also in how you can contribute to their patient-oriented approach. It’s a great way to leave a lasting impression!
