At a Glance
- Tasks: Manage patient enquiries, book appointments, and support clinicians in a friendly environment.
- Company: Join a caring GP practice with a supportive team and modern facilities.
- Benefits: Earn £13.85 per hour with a full-time schedule and great work-life balance.
- Other info: Opportunity to work in a dynamic team with excellent career development.
- Why this job: Be the first point of contact for patients and make a real difference in their care.
- Qualifications: 2 years' experience as a GP receptionist and strong communication skills required.
The predicted salary is between 28000 - 29000 £ per year.
We are looking for a full-time (37.5 hours) experienced receptionist to join our patient-orientated and friendly teams. We are offering a competitive salary of £13.85 per hour. We aim to deliver high-quality care to our patients, and you will be central to this as the front of house staff, often being the first point of contact.
Main duties of the job:
- Manage patient enquiries in person and by phone.
- Book and update appointments accurately.
- Register new patients and maintain records.
- Support clinicians and admin staff with daily tasks.
- Keep reception areas clean, safe and welcoming.
Monday to Friday (Fridays at Holborn Medical Centre). This list is not exhaustive.
About us:
2 GP Partners, 17 salaried GPs, 2 Nurses, 2 Clinical Pharmacists and 1 Link Worker. Our combined list size is approximately 22,000 patients. High QOF scores. CQC ratings for both sites are GOOD. Modern premises. Good transport links. Both of our practices are training practices for GP registrars and medical students.
Person Specification:
Experience:
- 2 years' GP receptionist experience.
- Confident using IT systems and medical software.
- Calm, caring and organised with great communication skills.
Qualifications:
- GCSEs (A-C) in English and Maths.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Assistant/Receptionist employer: St Philips Medical Centre
Join our dedicated team as a GP Assistant/Receptionist, where you will play a vital role in delivering high-quality care to our patients. With a competitive salary and a supportive work culture, we prioritise employee growth through training opportunities and a friendly environment. Located in modern premises with excellent transport links, you will be part of a practice that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land GP Assistant/Receptionist
✨Tip Number 1
Get to know the practice! Research their values and services so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Do mock interviews with friends or family. This will help you feel more confident and articulate when discussing your experience as a GP receptionist.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. Plus, it’s a nice touch that they’ll appreciate.
We think you need these skills to ace GP Assistant/Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a GP receptionist. We want to see how your skills match the job description, so don’t be shy about showcasing your IT proficiency and communication skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re passionate about joining our friendly team and how you can contribute to delivering high-quality care to our patients.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at St Philips Medical Centre
✨Know Your Role Inside Out
Make sure you understand the key responsibilities of a GP Assistant/Receptionist. Familiarise yourself with managing patient enquiries, booking appointments, and supporting clinicians. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, your communication skills are crucial. Prepare examples of how you've effectively managed patient interactions in the past. Think about times when you’ve handled difficult situations or provided excellent customer service.
✨Demonstrate IT Proficiency
Since the job requires confident use of IT systems and medical software, brush up on any relevant software you might encounter. If you have experience with specific systems, be ready to discuss how you used them to improve efficiency or patient care.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice, team dynamics, and patient care philosophy. This shows your enthusiasm for the role and helps you determine if the practice is the right fit for you.
