Property Maintenance Manager Maternity Cover in Truro

As the Property Maintenance Manager, you will oversee the effective delivery of all day-to-day repairs, routine maintenance, and planned refurbishments and improvements across all St Petrocs property. With an ever-expanding and diverse portfolio of supported accommodation, client drop-in centres, and office premises across the whole of Cornwall, the successful candidate will need to be well organised and have proven experience of property management and maintenance.

Working with a list of approved contractors, you will ensure that all works are undertaken safely, cost-effectively, within agreed timescales, and to a satisfactory standard. You will also be expected to work with the Property Compliance Manager to ensure that each property remains compliant at all times – ensuring regulatory certification is maintained, inspections are scheduled as required, and remedial works carried out as necessary and cover their role in their absence.

The source of our biggest environmental impact is our properties, making the successful candidate the ideal person to lead on the environmental strategy and drive continuous improvements across St Petrocs. In this role, you will consider and implement the environmental action plan to ensure we are managing our premises in the most sustainable way and make considerable progress towards a carbon neutral position. This is a maternity cover role.

What you'll be doing:

• Build close relationships with our landlords and ensure that any works they are responsible for under the terms of the lease are conducted to a standard that we are happy with or facilitate the works on their behalf.
• Build and maintain a list of accredited, certificated, and insured contractors to conduct maintenance, repairs, and refurbishments.
• Coordinate all works and inspections and facilitate access to properties for contractors and inspectors.
• Ensure all emergency or high-priority works is undertaken in a timely manner, with minimal impact on our ability to keep services open.
• Lead on the environmental strategy for the whole organisation, by considering and implementing the action plan.
• Ensure all properties operate with consideration for the environment and explore cost-effective improvements to reduce their impact (e.g. insulation, low energy lighting, heating systems, etc.)
• Contribute towards the budget setting process for planned maintenance, and ensure responsive works remain within budget.
• Review major works to ensure they are completed to a satisfactory standard prior to payment and raise issues with contractors, as necessary.
• Use a database (In-Form) to prioritise and schedule all jobs and track their progress through to completion.
• Maintain property files of all relevant paperwork to issue for inspection as required.
• Provide a monthly report of all outstanding works to the Director of Residential Services.
• Coordinate with the Finance department to approve invoices and ensure timely payment to contractors.
• Work in other areas of the service as required.
• Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.
• Carry out any other duties as reasonably requested.

Who we're looking for:

You’ll share our core values: Honesty, Integrity, Equality & Dignity. You should have proven experience of property management and maintenance, and knowledge of relevant Health & Safety and HMO legislation. You will have strong organisational skills and be able to respond confidently to changing priorities. Importantly, we’re looking for someone who has a real passion for making a difference to the lives of some of the most marginalised and vulnerable members of society. In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Since this role requires travel between our properties across Cornwall and responding to issues as they arise, applicants must hold a full driving licence and have access to their own vehicle.

What it's like working with us:

We know that our staff are at their best when they feel supported, happy, and healthy – at work and at home. To that end, we’re pleased to offer the following employee benefits:

• 33 days annual leave a year, including bank holidays
• Enhanced maternity, partner, shared parental, and adoption pay
• Paid time off for neonatal care
• Paid time off for IVF treatment
• Competitive pension scheme
• Long-service awards
• Non-contributory life insurance (up to 3 x basic salary)
• Paid professional subscriptions (where relevant to role)
• Enhanced sick pay scheme
• Employee assistance programme (EAP) including access to counselling services
• Free eye tests and free vaccinations