Head Housekeeper in Bury St Edmunds

Location: St Peter’s House, 29 Out Risbygate, Bury St Edmunds, IP33 3RJ

Reporting To: Home Manager

Salary: £13.90 per hour

Job Summary: Join our friendly care home and help create a clean, comfortable and welcoming environment for our residents. We're looking for an experienced housekeeper or supervisor who takes pride in high standards and enjoys leading a team. Previous hotel, hospitality, holiday park or serviced accommodation experience welcomed. Responsible for the day-to-day management of the domestic cleaning service and its standards of cleanliness, ensuring a clean, tidy and safe environment for our residents. Uphold and actively promote the values and philosophy so each day is the best it can be for residents and staff. As a Head Housekeeper you play a key role in ensuring our residents enjoy first class care that is: safe, effective, caring, responsive, well-led.

Principles of Delivery:

• Maintaining high standards of cleanliness within the home and ensuring the domestic services run efficiently.
• Be aware of resident and home needs and identify where improvements and/or requirements need to be addressed.
• Compliance with and promotion of the relevant quality control systems and coaching staff to ensure quality, safety, hygiene and cleanliness standards are met and staff are engaged in these areas.
• Supporting the Home Manager in developing and managing effectively and efficiently the budgetary, human and material resources within the department.

Primary Duties:

• As part of the working team, you will supervise the Domestic staff in their daily duties ensuring that cleaning schedules are completed to the required standard.
• To complete monthly rotas for Domestic staff and to maintain staff records on holidays and sickness absence.
• Maintain high standards at all times and training, mentoring, supervision and instruction of team members to ensure the provision of quality services.
• To inspect all rooms on a regular basis, checking areas for cleanliness and monitoring standards through record keeping and to ensure the highest standards of infection control at all times.
• To order stock and monitor stock control of supplies and to distribute throughout the Home, ensuring that supplies are used efficiently within the set budget.
• To ensure all relevant equipment is in good working order and in compliance with Health and Safety Regulations.
• To maintain Health and Safety records (including COSHH).
• To induct new staff into their job duties and to train them to the required COSHH and Health and Safety standards.
• To take personal responsibility in becoming fully aware of Health and Safety Policies in particular Fire Procedures, Control of Infection and COSHH.
• To assist in ensuring the security of all residents and the premises through the observance of security procedures and the challenging of any strangers in the Home.
• To participate in meetings and training events as required.
• Act as positive role model for team members.
• Commitment to own ongoing professional development.