Receptionist in Somerset

Receptionist in Somerset

Somerset Full-Time 19000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide excellent customer service and manage reception duties at our welcoming hospice.
  • Company: Join the compassionate team at St Peter's Hospice in Bristol.
  • Benefits: Enjoy a competitive salary, part-time hours, and a supportive work environment.
  • Why this job: Make a meaningful impact in the lives of patients and their families.
  • Qualifications: Customer service experience and strong organisational skills are essential.
  • Other info: Be part of a caring community with opportunities for personal growth.

The predicted salary is between 19000 - 26000 £ per year.

We are looking for a Receptionist to join our friendly team based at the Hospice in Brentry, Bristol. The ideal candidate will be someone who has excellent customer service and organisational skills and is committed to delivering a first-class reception service to the Hospice.

The successful candidate will have experience and knowledge in call-handling, administration, customer service and using IT systems such as MS Office. They will work as part of a team of receptionists and volunteers, supporting the wider organisation.

What we can offer you:

  • £23,874 FTE
  • Part time, 28 hours over 2 weeks: Tuesdays and Wednesdays 13:00-18:00 and every other weekend Saturday 13:00-17:00, and Sunday 09:00 - 13:00
  • Permanent position
  • Interview Date: 26th January 2026

We know sometimes the 'perfect candidate' doesn’t exist, and that people can be put off applying for jobs if they don’t tick every box. If you are excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could just be what we are looking for.

For more information, please download the job description attached or contact Agnes Emeney, Reception Manager.

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. Strictly no agencies.

St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most.

Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles.

Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation.

Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you’ll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients.

The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.

Receptionist in Somerset employer: St Peter’s Hospice

St Peter's Hospice is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bristol. As a Receptionist, you will be part of a dedicated team that makes a real difference in the lives of patients and their families, with opportunities for personal growth and development within a well-respected organisation. Enjoy a flexible part-time schedule, competitive salary, and the chance to contribute to meaningful community services while working in a state-of-the-art facility.
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Contact Detail:

St Peter’s Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist in Somerset

Tip Number 1

Get to know the Hospice and its values! Research St Peter's Hospice and understand what makes it special. This will help you connect your skills to their mission during interviews.

Tip Number 2

Practice your customer service skills! Since the role is all about delivering a first-class reception service, think of examples from your past experiences where you’ve gone above and beyond for customers.

Tip Number 3

Show off your organisational skills! Be ready to discuss how you manage your time and tasks effectively, especially in a busy environment like a hospice. It’s all about teamwork and keeping things running smoothly.

Tip Number 4

Apply through our website! We want to see your application, so don’t hesitate. Even if you don’t tick every box, if you’re excited about the role, go for it – you might just be the perfect fit!

We think you need these skills to ace Receptionist in Somerset

Customer Service
Organisational Skills
Call Handling
Administration
IT Systems Proficiency
MS Office
Teamwork
Communication Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, especially in a busy environment like a hospice.

Be Organised and Detail-Oriented: Since the role involves administration and call-handling, it’s crucial to demonstrate your organisational skills. Share examples of how you’ve managed tasks efficiently and kept everything running smoothly.

Familiarise Yourself with IT Systems: Mention your experience with IT systems, particularly MS Office. If you’ve used any specific software for scheduling or communication, let us know! It’ll show you’re ready to hit the ground running.

Don’t Worry About Perfection: Remember, we’re not looking for the 'perfect candidate'. If you’re excited about the role and meet most of the criteria, go ahead and apply through our website. You might just be the person we need!

How to prepare for a job interview at St Peter’s Hospice

Know the Organisation

Before your interview, take some time to research St Peter's Hospice. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Be ready to discuss how you can bring that same level of service to the Hospice.

Demonstrate Organisational Skills

Think about times when you've had to manage multiple tasks or prioritise effectively. During the interview, share specific instances that highlight your organisational skills, especially in a busy environment like a hospice.

Familiarise Yourself with IT Systems

Since the role requires using IT systems like MS Office, brush up on your skills before the interview. Be prepared to discuss your experience with these tools and how you can leverage them to enhance the reception service at the Hospice.

Receptionist in Somerset
St Peter’s Hospice
Location: Somerset
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