We are looking for someone to join the team as a Retail Superstore Supervisor in our Portishead Superstore.
Are you someone who thrives in a fast-paced retail environment, passionate about charity, and ready to take the next step in your career? If you're organised, proactive, and love leading a team to success, we'd love to hear from you!
This is a fantastic opportunity for someone who is commercially minded, hands-on, and driven to make a real difference. You'll be part of a dynamic team working for one of Bristol's most cherished charities, helping to generate vital income through our retail operations.
The details:
- Working 37.5 hours, 5 in 7 days. Including weekends and Bank Holidays
- Salary: £26,611 - £27,198 per annum, dependent on experience
- Permanent position
Key responsibilities:
- Support the Shop Manager and Assistant Manager in leading the team to achieve sales and performance targets
- Deliver excellent customer service and maintain high shop standards
- Deputise for the Manager when required, using initiative and sound judgement
- Drive commercial decisions using data and retail systems
- Recruit, train and retain a multi-skilled team of volunteers
- Ensure compliance with health & safety, gift aid, and operational procedures
- Promote the hospice's values and build relationships within the local community
What we are looking for:
- Retail experience and at least 12 months of leadership experience
- Commercial awareness and strong numeracy skills
- Excellent communication, customer service, and team leadership abilities
- Confidence using MS Office, Teams, and retail systems
- A proactive, flexible, and organised approach
- A genuine interest in charity retail and second-hand goods
- Ability to work independently and collaboratively
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Retail Superstore Supervisor Portishead employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a rewarding opportunity to lead a dedicated team in a vibrant charity retail environment in Portishead. With a strong focus on employee development and a supportive work culture, we provide our staff with the tools and training needed for personal and professional growth, all while making a meaningful impact in the community. Join us to be part of a passionate team that values collaboration, customer service, and the drive for success.
