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For Companies At a Glance
- Tasks: Lead and manage various retail stores, ensuring high customer service and sales targets.
- Company: Join St Peter’s, a compassionate charity dedicated to providing exceptional end-of-life care.
- Benefits: Enjoy 27 days holiday, pension contributions, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your leadership skills in a diverse setting.
- Qualifications: Previous retail management experience and strong communication skills are preferred.
- Other info: A clean driving licence and access to a car are required for this role.
The predicted salary is between 22700 - 24900 £ per year.
This is a Permanent, Full Time vacancy that expires on 22/06/2025 23:59. This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Mobile Store Manager within the Central regional area. As our Retail Relief Manager, you will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.
The details:
- Working hours: 37.5 hours per week, 5 days in 7
- Salary: from £27,784 up to £29,935 per annum, depending on experience
Key responsibilities:
- To support and hold a variety of different stores across the area (15 stores), day to day, dependent on business need
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading and managing staff and volunteers
- To achieve and optimise sales and KPI targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial/supervisory level
- Flexibility and adaptability given that you will be working across a variety of shops
- A genuine interest in fashion and charity retail
- Visual merchandising skills would be advantageous
- Excellent communication skills for clarity in handovers, instructions to staff and volunteers day to day
- Ability to earn trust, motivate, build relationships with shop teams and the wider retail team
- High levels of organisational skills with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills, using email systems and online resources
- You must have a clean driving licence and access to a car for all shifts.
We know sometimes the 'perfect candidate' doesn’t exist, and that people can be put off applying for jobs if they don’t tick every box. If you’re excited about working for us, and have most of the skills or experience we’re looking for, please go ahead and apply!
For more information about the role, working in charity retail and to meet the retail team: download the job description located at the bottom of the page. We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early. Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.
About Us
We’ve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. We’re here for the people around our patients too – those closest to them. Before, during and after a bereavement, we provide support that’s remembered forever. We think it’s that unforgettable support that inspires people to give back to St Peter’s. To fundraise for us. Donate. Volunteer. We’re not exaggerating when we say that we couldn’t do what we do without our wonderful supporters. We really can’t thank them enough. We want to help many more people to die well. And we’re doing this by teaching others. As a centre of educational excellence, we share our skills with other health professionals, helping the NHS and care homes to provide better end-of-life care. We’re here for all, for free, forever.
The Benefits
If you join our clinical team, we offer NHS Agenda for Change benefits such as:
- Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
- Continuation in the NHS pension scheme for existing members
- Recognition of previous NHS service for sick pay
There are many benefits to working at St Peter’s including:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Pension, with employer matched contributions up to 6%
Equity and Diversity
We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. That’s why we’ve joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We’re really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey. Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Contact Detail:
St. Peters Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Relief Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding what drives us at St Peter’s will help you align your answers during any interviews and show that you're genuinely interested in contributing to our cause.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since you'll be managing various stores, sharing specific examples of how you've successfully navigated change or handled diverse teams can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in visual merchandising and customer service. Being able to demonstrate your skills in these areas will show that you can maintain high retail standards and create a positive shopping experience for our customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and make a strong impression during the selection process.
We think you need these skills to ace Retail Relief Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly any supervisory roles. Emphasise skills like customer service, team leadership, and visual merchandising that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific experiences that demonstrate your ability to manage diverse teams and achieve sales targets.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisational skills, and adaptability. Provide examples of how you've successfully used these skills in previous roles.
Show Your Passion for Charity Retail: Express your genuine interest in charity retail and fashion within your application. Share any relevant experiences or motivations that connect you to the values of the organisation.
How to prepare for a job interview at St. Peters Hospice
✨Show Your Retail Experience
Make sure to highlight your previous retail experience, especially in managerial or supervisory roles. Be prepared to discuss specific examples of how you've successfully managed teams and improved sales in past positions.
✨Demonstrate Flexibility and Adaptability
Since the role involves working across various stores, it's crucial to showcase your flexibility and adaptability. Share instances where you've successfully adjusted to changing circumstances or taken on new challenges in a retail environment.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing handovers and instructions. Consider preparing a few scenarios where effective communication made a difference in your previous roles.
✨Express Your Passion for Charity Retail
Show genuine enthusiasm for charity retail and the values of the organisation. Discuss why you are passionate about fashion and how you can contribute to promoting diversity and gender rights within the team and the community.
