At a Glance
- Tasks: Lead a passionate team in a vibrant retail environment while optimising sales and customer service.
- Company: Join one of Bristol’s beloved charities making a real difference in the community.
- Benefits: Enjoy competitive salary, generous holiday, flexible working, and great career development opportunities.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Combine your love for fashion and charity in a rewarding role that truly impacts lives.
- Qualifications: Looking for organised, proactive individuals with leadership and customer service skills.
The predicted salary is between 26611 - 27198 £ per year.
We're looking for someone to join the team as a Retail Assistant Manager in our New Mangotsfield Superstore. Are you someone who is looking for their next career step, passionate about charity, fashion and wants to use their skills to make a real difference? Then we want to hear from you! This opportunity is perfect for someone who is organised, hands on, proactive, creative and driven! You will enjoy one of the most diverse, career building and rewarding roles in retail. You will be joining a great team working in a supportive and collaborative environment for one of Bristol’s best loved charities.
The details:
- Working 37.5 hours per week, 5 in 7 days
- Salary: £26,611 - £27,198 per annum, dependent on experience
- Permanent position
Key responsibilities:
- To assist and work alongside the manager in optimising sales, managing, and leading a team of staff and volunteers
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- In the manager’s absence ensure that all instructions and information from Head Office and line management are communicated to staff and actioned on a regular basis
- Promotion of diversity and gender rights
What we are looking for:
- Able to work in a fast-paced environment
- A genuine interest in fashion, charity retail and second hand
- Excellent leadership, customer service and interpersonal skills
- Ability to earn trust, motivate and build rapport
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet
- Inspired to face the challenges of charity retailing
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for jobs if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.
Sensitive DBS applications: If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, please call 0300 131 2784 or email sensitive@dbs.gov.uk once the form has been issued to you.
Strictly no agencies. We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.
About Us: We’ve spent over 40 years helping people die in peace, and with dignity. Combining compassion with clinical expertise, we provide patients with the best possible care at the end of their lives. We’re here for the people around our patients too – those closest to them. Before, during and after a bereavement, we provide support that’s remembered forever.
The Benefits: If you join our clinical team, we offer NHS Agenda for Change benefits such as:
- NHS equivalent salaries
- Generous holiday entitlement and recognition for previous NHS service (up to 33 days for 10 years' service)
- Continuation in the NHS pension scheme for existing members
- Recognition of previous NHS service for sick pay
There are many benefits to working at St Peter’s including:
- 27 days’ holiday plus bank holidays pro rata. This increases the longer you’re with us
- Competitive salary
- Pension, with employer matched contributions up to 6%
- Enhanced sick pay, rising with service to a maximum of 12 weeks’ full and 12 weeks’ half pay
- Birthday leave – a day off in the month of your birthday
- Ability to buy or sell up to three days of annual leave per year
- Volunteer leave
- Life insurance scheme
- Employee assistance programme
- Access to discounts and offers through the Blue Light Card
- Home and electronics salary sacrifice scheme
- Free parking at our main office sites
- Cycle to work salary sacrifice scheme
- Travel discounts
- Eye care scheme
- Annual flu vaccine scheme
Comprehensive induction, In-house learning & development team, Continual professional development.
Life is busy and we all want to enjoy a healthy work/life balance. That’s why we offer flexible working hours, and if it’s practical for your role, we also offer hybrid working. You can split your hours between your home and our offices in Brentry and Long Ashton. We think this is a good way to work – it gives you the convenience of working from home and the camaraderie of being with colleagues in the office.
Equity and Diversity: We want our teams to reflect the diversity of our community – and we want everyone to feel that they belong. That’s why we’ve joined ENEI: Employers Network for Equality and Inclusion. This is a UK based, not-for-profit organisation that helps employers build and maintain diverse teams and inclusive cultures. We’re really pleased to have ENEI supporting us on our Equity, Diversity and Inclusion journey. Just as we offer care to all, we welcome applications from everyone. We want to hear from you regardless of your age, disability, religion or belief, sex, race, sexual orientation, gender reassignment, marriage and civil partnership, and pregnancy and maternity.
Retail Assistant Manager - Mangotsfield Superstore employer: St Peter's Hospice
St Peter's Hospice is an exceptional employer, offering a fulfilling environment for Band 5 Registered Nurses to thrive in their careers. Located in Bristol, the hospice fosters a supportive work culture with a strong emphasis on professional development, providing ongoing education and training opportunities. Employees benefit from flexible working hours, competitive salaries, and a collaborative multidisciplinary team dedicated to delivering compassionate palliative care.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager - Mangotsfield Superstore
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like St Peter's Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like St Peter's Hospice!
We think you need these skills to ace Retail Assistant Manager - Mangotsfield Superstore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at St Peter's Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at St Peter's Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show St Peter's Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at St Peter's Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
